Stephanie Koski
Ishpeming,MI
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
23
23
years of professional experience
Work History
Operations Manager
Nine Zero Six Communications
Baraga, Michigan
04.2017 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Motivated and evaluated personnel for performance improvement and goal achievement.
Operations Manager
Crazy Joes Enterprises
Baraga, MI
04.2017 - 11.2022
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Office Manager
Cardiovascular Associates
Marquette , Michigan
07.2001 - 02.2012
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
Education
High School Diploma -
Marquette Senior High School
Marquette, MI05-1993
Skills
- Performance reporting
- Incidents management
- Performance monitoring
- Health and safety compliance
- Workflow optimization
- Customer service
- Quality assurance controls
- Staff training
Timeline
Operations Manager
Nine Zero Six Communications
04.2017 - Current
Operations Manager
Crazy Joes Enterprises
04.2017 - 11.2022
Office Manager
Cardiovascular Associates
07.2001 - 02.2012
High School Diploma -
Marquette Senior High School
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