Stephanie Kozuma
Talent,OR
Summary
Dynamic and compassionate healthcare professional with extensive experience at Providence Medford Medical Center, adept in emergency medical care and EKG interpretation. Excelled in providing exceptional customer service and compassionate care, enhancing patient satisfaction and safety. Skilled multitasker, proficient in orthopedic splinting and patient transport, committed to improving clinical outcomes.
Overview
19
19
years of professional experience
Work History
Emergency Department Technician
Providence Medford Medical Center
08.2022 - Current
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Participated in ongoing training programs to stay current on best practices in emergency medicine.
Clinical Technician
Kapiolani Medical Center for Women and Children
04.2016 - 06.2022
- Assisted mothers with breastfeeding by providing hands-on support, education and encouragement.
- Provided newborn care, including diaper changes, swaddling, feeding assistance, and safe sleep education.
- Monitored and documented newborn vital signs (temperature, heart rate, respiratory rate, oxygen saturation) and reported abnormalities to nursing staff.
- Monitored and documented maternal vital sings, and assessed for postpartum complications.
- Educated parents on newborn care, feeding schedules, and recognizing signs of distress or illness.
Certified Nurses Assistant
Aloha Nursing and Rehab Center
01.2010 - 02.2016
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Server
Big City Diner
03.2006 - 05.2010
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
No Degree - Prenursing
Rogue Community College
Medford, OR05-2028
Skills
- Orthopedic splinting
- Patient transport
- Compassionate care
- Emergency medical care
- EKG interpretation
- Customer service understanding
- Exceptional customer service
- Great multitasker
Timeline
Emergency Department Technician
Providence Medford Medical Center
08.2022 - Current
Clinical Technician
Kapiolani Medical Center for Women and Children
04.2016 - 06.2022
Certified Nurses Assistant
Aloha Nursing and Rehab Center
01.2010 - 02.2016
Server
Big City Diner
03.2006 - 05.2010
No Degree - Prenursing
Rogue Community College
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