Summary
Overview
Work History
Education
Skills
Degree
Overview
Daisy Award (nominated)
Timeline
Hi, I’m

Stephanie Kye

Charlotte,NC

Summary

Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.

Overview

20
years of professional experience
4
years of post-secondary education

Work History

Novant Health

BSW Case Manager
02.2025 - Current

Job overview

  • Facilitating daily medical progression rounds alongside multidisciplinary team, ensuring patients receive recommended coordination services.
  • Conducting comprehensive assessments with patients, families and caregivers to effectively create care plans providing a safe discharge plan.
  • Setting/Executing goals for the case management department to manage and reduce high utilization of hospital services.
  • Strengthening organizational partnerships through effective communication, collaboration, and mutual goal-setting with external agencies.

CaroMont Health

BSW Case Manager (After hours Emergency Dept)
10.2022 - Current

Job overview

  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Assisted clients in identifying community resources and connecting with appropriate services.
  • Educated clients and families on mental health, wellness and recovery topics.
  • De-escalated stressful situations through individual and family crisis interventions.

Legacy Health Systems (Unity Ctr)

Behavioral Health Therapist I
04.2019 - 07.2022

Job overview

  • Reduced relapse rates for clients through ongoing support and targeted behavioral modification techniques.
  • Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
  • Observed and monitored client behavior and responses to treatment.
  • Improved client mental health by implementing evidence-based therapeutic interventions.
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.

Legacy Health Systems

CNA II (Rehab, Med Surge, Cancer, Psych)
04.2012 - 04.2019

Job overview

  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Monitoring patients on screen/sitting near bedside for suicidal ideation, observing for signs of harm against self and peers.
  • Provided emotional support to individuals impacted by events led by stroke, developmental disabilities, TBI, motor vehicle accident, burn, and spinal cord injuries.
  • Educated patients & family on personal care, proper techniques for mobility, and diet & for a higher quality of life.
  • Supported multi-disciplinary team with any new findings and or risks in patient's physical & mental health journey.

Central City Concern (Imani Center)

Social Work Intern
06.2017 - 06.2018

Job overview

  • Provided mental health, substance use, and housing support using an Afro-centric approach for the Black and African American community.
  • Supported mental health care team by conducting tours of the facility, addressing concerns to proper personnel, and assisting in groups.
  • Developed a 6-week cooking class focused on black health education, healthy meals, budgeting for client independence and longevity.
  • Assisted the program with ideas and goals on improving the wellbeing of AA adults impacted by an addiction.

Education

Portland State University
Portland, OR

Bachelor of Science from Social Work
06.2016 - 06.2018

Skills

  • Empathy building
  • Motivational Interviewing
  • Relationship Building
  • Client advocacy
  • Attention to detail
  • Multidisciplinary team collaboration
  • Crisis intervention
  • Risk assessment
  • Intervention planning
  • Motivational interviewing
  • CPR, first aid, AED
  • Multicultural competence

Degree

BSW

Overview

  • Mental Health-20 years
  • Hospital Experience- 13 years
  • Psychiatric Care-10 years
  • Substance Abuse/Crisis Intervention-7 years
  • Rehabilitation Care -4 years
  • Social Work-7 years

Daisy Award (nominated)

This award is given to Registered Nurses as a way to respectfully and openly acknowledge and celebrate nurses who consistently provide extraordinary care and compassion for the patients, community and families involved. I was working as a CNA II at the time of nomination.

Timeline

BSW Case Manager

Novant Health
02.2025 - Current

BSW Case Manager (After hours Emergency Dept)

CaroMont Health
10.2022 - Current

Behavioral Health Therapist I

Legacy Health Systems (Unity Ctr)
04.2019 - 07.2022

Social Work Intern

Central City Concern (Imani Center)
06.2017 - 06.2018

Portland State University

Bachelor of Science from Social Work
06.2016 - 06.2018

CNA II (Rehab, Med Surge, Cancer, Psych)

Legacy Health Systems
04.2012 - 04.2019

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Stephanie Kye