Hi, I’m
Stephanie Kye
Charlotte,NC
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Work History
Novant HealthCharlotte, NC
BSW Case Manager
02.2025 - Current
Job overview
- Facilitating daily medical progression rounds alongside multidisciplinary team, ensuring patients receive recommended coordination services.
- Conducting comprehensive assessments with patients, families and caregivers to effectively create care plans providing a safe discharge plan.
- Setting/Executing goals for the case management department to manage and reduce high utilization of hospital services.
- Strengthening organizational partnerships through effective communication, collaboration, and mutual goal-setting with external agencies.
CaroMont HealthGastonia, NC
BSW Case Manager (After hours Emergency Dept)
10.2022 - 04.2026
Job overview
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Educated clients and families on mental health, wellness and recovery topics.
- De-escalated stressful situations through individual and family crisis interventions.
- Mentored junior case managers, fostering professional development and enhancing team performance.
Legacy Health Systems (Unity Ctr)Portland, OR
Behavioral Health Therapist I
04.2019 - 07.2022
Job overview
- Reduced relapse rates for clients through ongoing support and targeted behavioral modification techniques.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Observed and monitored client behavior and responses to treatment.
- Improved client mental health by implementing evidence-based therapeutic interventions.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
Overview
21
years of professional experience
4
years of post-secondary education
Education
Portland State UniversityPortland, OR
Bachelor of Science from Social Work
06.2016 - 06.2018
Skills
- Empathy building
- Motivational Interviewing
- Relationship Building
- Client advocacy
- Attention to detail
- Multidisciplinary team collaboration
- Crisis intervention
- Risk assessment
- Intervention planning
- Motivational interviewing
- CPR, first aid, AED
- Multicultural competence
Degree
BSW
Overview
- Professional Experience-21 years
- Hospital Experience- 14 years
- Psychiatric Care-10 years
- Substance Abuse/Crisis Intervention-7 years
- Rehabilitation Care -4 years
- Social Work-8 years
Daisy Award (nominated)
This award is given to Registered Nurses as a way to respectfully and openly acknowledge and celebrate nurses who consistently provide extraordinary care and compassion for the patients, community and families involved. I was working as a CNA II at the time of nomination.
Timeline
BSW Case Manager
Novant Health
02.2025 - Current
BSW Case Manager (After hours Emergency Dept)
CaroMont Health
10.2022 - 04.2026
Behavioral Health Therapist I
Legacy Health Systems (Unity Ctr)
04.2019 - 07.2022
Portland State University
Bachelor of Science from Social Work
06.2016 - 06.2018