Hi, I’m
Stephanie LaMantia
Kailua,HI
Summary
Accomplished professional with a proven track record at Allstate Insurance, adept in legal research, workflow management, and enhancing claim processing efficiency. Leveraged analytical thinking and adaptability to streamline operations and improve client satisfaction. Excelled in collaborative environments, significantly contributing to team success and operational improvements.
Overview
10
years of professional experience
Work History
Allstate Insurance
Subrogation Demand Processor
01.2021 - 01.2023
Job overview
- Worked productively in fast-moving work environment to process large volumes of claims.
- Evaluated damages in order to submit proper demands and supports to third-party carriers.
- Contact third-party carriers to obtain settlement offers and negotiate damage disputes.
- Calculate and confirm proper third-party carrier pro rata settlement offers.
- Review third-party carrier proof of coverage and policy limits.
- Complete asset searches and carrier discovery searches for additional insurance.
- Review third-party carrier release language to protect the interests of Allstate and the
insured. - Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
- Enhanced claim processing efficiency by streamlining workflows and implementing best practices.
- Collaborated with cross-functional teams to expedite complex claims investigations and resolutions.
- Reduced turnaround time for claim settlements by prioritizing tasks and managing deadlines effectively.
- Posted payments to accounts and maintained records.
- Generated, posted and attached information to claim files.
Fratus Law Group
Subrogation Paralegal/Case Manager
05.2015 - 05.2018
Job overview
- Case manager for high volume of civil case files.
- Led firm wide transfer to new case management software and created an electronic standard
operating procedure guidebook for reference. - Streamlined communication between client's assigned claim adjuster and insured party by acting as the point of contact.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Summarized depositions, legal documents and other material to provide attorney with relevant material for cases.
- Promoted a positive work environment by providing training and guidance to junior paralegals or interns as needed.
- Saved firm resources by conducting cost-effective legal research using both traditional library resources and online databases such as LexisNexis or Westlaw.
Christian, Ashin & Brown
Litigation Legal Assistant
09.2014 - 05.2015
Job overview
- Managed deadlines effectively ensuring timely submission of all required filings and correspondence.
- Contributed to positive team dynamics within the firm by collaborating effectively with colleagues in both legal support roles and attorney positions.
- Assisted in developing marketing materials for the firm, showcasing its expertise in litigation matters and attracting new clients.
- Supported attorneys during trials by creating trial exhibits, preparing witness binders, and tracking essential documentation throughout proceedings.
- Coordinated scheduling of depositions, hearings, and meetings for seamless communication between parties involved in a case.
- Increased productivity by managing multiple complex cases simultaneously while prioritizing tasks effectively.
LOGO Expressions, LLC
Account Executive
08.2012 - 08.2014
Job overview
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided clear and consistent communication with team members, while working remotely, to spearhead projects.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
Education
University of Central FloridaOviedo, FL
6-20 Certification Course from Claims Adjuster Designation 6-20 Course
University of Maryland Global CampusHyattsville, MD
Associate of Science from Legal Studies
Skills
- Data analysis
- Analytical thinking
- System optimization
- Workflow management
- Legal research & writing
- LexisNexis
- Client Confidentiality
- Adaptability
Timeline
Subrogation Demand Processor
Allstate Insurance
01.2021 - 01.2023
Subrogation Paralegal/Case Manager
Fratus Law Group
05.2015 - 05.2018
Litigation Legal Assistant
Christian, Ashin & Brown
09.2014 - 05.2015
Account Executive
LOGO Expressions, LLC
08.2012 - 08.2014
University of Central Florida
6-20 Certification Course from Claims Adjuster Designation 6-20 Course
University of Maryland Global Campus
Associate of Science from Legal Studies
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