Stephanie Lang
Tampa
Summary
Healthcare Administrator with proven ability to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Clinical Operations
SOUTHSHORE CARDIOVASCULAR ASSOCIATES
01.2022 - Current
- Provide marketing suggestions for increased business with our practice and practices within the community attend community outreach programs to provide marketing for the office
- Identifies, recommends, and implements practice needs: staffing, services, equipment, and facilities.
- Enhanced patient care quality by developing and implementing streamlined clinical processes.
- Reduced operational costs through efficient resource allocation and budget management.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Streamlined billing processes by implementing efficient software solutions, resulting in reduced errors and improved accuracy.
- Conducted periodic reviews of billing procedures to identify areas for optimization and eliminate redundancies in processes.
Medical Practice Administrator
REHABILITATION AND ELECTRODIAGNOSTICS, P.A
06.2021 - 05.2022
- Work closely with Medical Directors, Vice Presidents, and Administrative Directors in preparing and presenting benchmark statistics for operational management
- Develop, analyze, and implement business plans for short and long term strategic growth
- Collaborate with Marketing to strategically grow overall practice and provider volumes
- Coordinated service and departmental planning and process improvements across patient care, research and academic dimensions; review proposed project initiatives strategic relevance and resource requirements; facilitate departmental prioritization
- Provided support for new program development; support faculty recruitment process, credentialing process and faculty development.
- Assisted in recruiting top-quality medical professionals to strengthen the practice''s reputation for excellence.
- Ensured compliance with all state and federal regulations, maintaining meticulous documentation of policies and procedures.
- Negotiated contracts with vendors, securing cost-effective deals on equipment, supplies, and services vital to the practice''s success.
- Monitored financial health of the practice through regular budget analysis, identifying areas for potential cost savings or revenue generation.
Clinical Integration Manager
ADVANCED GYNECOLOGY
01.2018 - 01.2021
- Maintained the flow of clinic with proper workup of patients while assisting providers with pertinent patient information relating to patient care, insurance, charting, coding, and billing
- Managed the clinical staff and assisted with patient workups when needed
- Ensured that providers were fully briefed on patient needs, payer dynamics and all other clinical information prior to the patient's visit
- Assisted the surgeons with care plans and surgery scheduling in the Ambulatory surgery center and hospital
- Created and implemented education and training material for new Urogynecology hires
- Assisted the providers and clinical staff with in office procedures for all post-op and gynecology patients.
- Enhanced system efficiency by streamlining processes and integrating various platforms.
- Developed customized solutions for seamless data migration, improving overall business operations.
CLINICAL SPECIALIST/ OFFICE MANAGER
TAMPA CARDIAC SPECIALISTS
01.2017 - 01.2018
- Oversaw finances including cash flow, payroll, charge entry, co-payments and accounts payable
- Assisted physicians with electrophysiology research study documentation for cardiac ablations and cardioversions
- Supervised and aided cardiac device clinic with postoperative patients
- Formulated, wrote and implemented new employee orientation manuals
- Provided clinical support and assisted with EKGs and ABI (Ankle- brachial index) test.
PATIENT SUPPORT TECHNICIAN
ST. JOSEPH'S HOSPITAL
01.2014 - 01.2018
- Provided needed nursing core responsibilities such as taking blood glucose levels, measuring vitals and collecting specimens
- Provided personal nursing care in pre- and post-operative situations
- Completed and submitted clinical documentation in accordance with agency guidelines
- Assisted nursing staff with diagnostic procedures on the unit
- Prepared various lab samples for testing
- Preceptor fort all new hires and assisted in new training materials.
Education
Bachelor of Science (BAS) - Healthcare Administration
St. Peterburg College
Tampa, FL04.2021
Associate of Science in Health service administration -
St. Petersburg College
Tampa, FL05.2018
Skills
- Regulatory Compliance
- Study Design
- Team Leadership
- Process Improvement
- Budget Management
- Quality Assurance
Certification
- Basic Life support (BLS), American Heart Association, 12/22
- ACLS (Advanced cardiovascular life support), 12/22
- PALS (Pediatric advanced life support), 12/22
- CNA certification
Timeline
Director of Clinical Operations
SOUTHSHORE CARDIOVASCULAR ASSOCIATES
01.2022 - Current
Medical Practice Administrator
REHABILITATION AND ELECTRODIAGNOSTICS, P.A
06.2021 - 05.2022
Clinical Integration Manager
ADVANCED GYNECOLOGY
01.2018 - 01.2021
CLINICAL SPECIALIST/ OFFICE MANAGER
TAMPA CARDIAC SPECIALISTS
01.2017 - 01.2018
PATIENT SUPPORT TECHNICIAN
ST. JOSEPH'S HOSPITAL
01.2014 - 01.2018
Bachelor of Science (BAS) - Healthcare Administration
St. Peterburg College
Associate of Science in Health service administration -
St. Petersburg College
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