Stephanie Lanier
Murfreesboro,TN
Summary
Hardworking and reliable team player with strong skills in Business Organization, Marketing , Leadership Management and Business Development experience. Offering my Entrepreneurial Skills that have proven successful and viable. Highly organized, proactive and punctual with team-oriented mentality. Motivated professional offering knowledge in various professional areas. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Results-focused professional with strength in Business Development. Proactive leader with strengths in communication and collaboration. Astute administrative team professional that translates operational needs into technical solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Outgoing personality that meet personalities and align negotiations for a positive outcome for both sides to benefit. Proper attention to timing, closing, listening and execution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Non Clinic Admin Support Staff
Bone & Joint Clinic Sports Medicine
Franklin, TN
10.2022 - Current
- Assisted with efforts to track, evaluate and report patients intake information during appointments and scheduling.
- Conducted non-clinical analyses and questionnaire for patients and family
- Implemented and developed policies to satisfy regulatory obligations.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Collected, tracked and reviewed patient's appointment and surgery times.
- Create patient appreciation events and affairs quarterly.
- Served as liaison and handled communications with schedulers and doctor support staff.
- Kept precise records through document tracking and filing.
Stakeholder Support Administrator II
EMULSYFIED, LLC
Huntsville, AL
11.2019 - 08.2021
- Created and maintained process and production documentation while tracking on a monthly basis.
- Assessed operations and made key suggestions to implement more cost-effective processes and systems.
- Developed templates to track costs, loss and identify unnecessary processes and mitigate loss, resulting in over $22,000 operating costs reduction from 2021-2022.
- Implemented new initiatives for performing Contract Opening and Closing of government facilities during five year contract span per contract.
- Oversaw field operations as Production Manager during segmented military event upon request of owner.
- Applied comprehensive set of industrial engineering techniques including statistics and simulation to solve highly complex business analysis.
- Entered and maintained departmental records in company database daily.
- Collected, validated, and distributed information to employees.
- Prepared reports detailing data analysis along with prospective solutions, employee benefits, investor interests and ending costs.
- Developed and implemented best practices, quality assurance standards and project management procedures.
- Daily contact via phone, zoom or face to face meetings with government vip and high ranking officers in maintaining good business relationships during contractual period.
- Travel to various facilities to meet Contractor Operating Representatives (COR) on a monthly basis as directed.
- Multitasking on various Teams to ensure contract continuity
Project Manager/Owner/Operator Specialist
Simplicity Caterers, LLC
Huntsville, AL
07.2013 - 09.2019
- Directed the day to day activities of facility Teams on 4 major government contracts for food services to the National Guard in TN, AR, WY and AL
- Coordinated work of over 78 employees by offering clear direction and motivational leadership.
- Coordinated work schedules and distributed tasks to over 78 team members at all 4 contracted facilities.
- Oversaw workforce schedules and allocated resources in order to achieve project goals for Army, Marines and Naval VIP teams dining on Special OP orders.
- Maintained a budget during various government declined funding measures.
- Ensured contract was followed to ensure 95% contractual compliance on all contracts during 5-6 year based on CPAR Ratings
- Provided on-the-job training to newly hired team members and managers.
- Safety and compliance measure system implementation and tracking during monthly meetings.
Business Development and Marketing Consultant
Small Business Certification, LLC
Huntsville, AL
11.2012 - 11.2013
- Composed various project proposals and specifications, cost estimates and work schedules.
- Supervised execution of contracts and prepared invoices for projects.
- Surveyed sites, collected measurements and assessed project conditions.
- Used [Software] to analyze [Type] data and design solutions for [Type] issues based on data.
- Monitored job sites for [Type] impacts, collaborating with [Job title] and [Job title] to prevent [Type] issues.
- Designed community outreach program to better understand overall impact of [Type] work and potential upgrades and changes to [Type] systems.
- Handled weekly meetings, completed spreadsheets and prepared PowerPoint presentations.
- Completed frequent inspection reports and daily documentation for assigned projects.
- Drafted and verified contract change orders, material inspections and certification.
- Devised and initiated engineering solutions to variety of project and design issues.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Education
Bachelor Of Liberal Arts - Marketing
Elizabeth City State University
Elizabeth City, NCHigh School Diploma - State Curriculum
Dunbar High School
Washington, DC05.1985
Skills
- Verbal and Writing Communication
- Personnel Utilization Improvement
- Vendor Collaboration
- Statistical Data Analysis
- Attention to Detail
- Sequence Diagrams
- Data Quality
- Statistics and SAS
- Data Visualization and Presentations
- Data Analysis
- Analytical Problem Solving
- Statistical Analysis
- Data Integrity Validation
- Clear and Concise Communication
- Reporting Tools
- Stakeholder Communication
- Business Analysis
- Spreadsheet Development
- Risk Assessment
- BI Tool and System Design
- Remote Conferencing
- Special Requests
- Staff Orientation and Training
- Supply Inventory Control
- Employee Communications
- Workflow Efficiency
- Office Supplies and Inventory
- Travel Coordination
- Proficiency in MS Office
- Business Needs Analysis
- Member Services and Support
- Reservation Software
- Lunch Supervision
- Literature Searches
- Office Operations
- Staff Assignments
- Ability to Be Flexible
- Opening and Closing Procedures
- Clerical Support
- Business Operations Procedures
- Biweekly Payroll Processing
- Check-Ins
Certification
- Association for Project Management (APM)
- Licensed [Job Title] - [Year]
- Certified [Job Title], [Company Name] - [Year]
Timeline
Non Clinic Admin Support Staff
Bone & Joint Clinic Sports Medicine
10.2022 - Current
Stakeholder Support Administrator II
EMULSYFIED, LLC
11.2019 - 08.2021
Project Manager/Owner/Operator Specialist
Simplicity Caterers, LLC
07.2013 - 09.2019
Business Development and Marketing Consultant
Small Business Certification, LLC
11.2012 - 11.2013
Bachelor Of Liberal Arts - Marketing
Elizabeth City State University
High School Diploma - State Curriculum
Dunbar High School
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