Stephanie Lansing
Summary
I have almost 25 years of corporate work experience at Regis Corporation, specifically in the Supercuts Education Department. I am a hardworking, reliable, and dedicated team member. I welcome and hope for the opportunity to join & grow with your company.
Overview
28
28
years of professional experience
Work History
Supercuts Education Supervisor
Regis Corporation
05.2017 - Current
- Support and oversee the Education Coordinator Team as well as a support partner for the Field Art Director team with any inquiries or issues that need to be acted on and resolved
- Partner with Director of Education on execution of goals for the department that align with the Company vision
- Interviewing/hiring process as well as training new Coordinators
- Supported in the development and launch of a new scheduling/registration online system which launched in November 2017
- The system, dubbed “Education Zone,” has streamlined the scheduling process for the Coordinators and has proven to be a Franchise-friendly registration process
- Responsible for continued development and Responsible for monitoring employee productivity and workflow to obtain optimal efficiency in meeting annual requirements and objectives
- Approve weekly Kronos timekeeping for Coordinator Team
- Submit and track Department and Studio Orders for over 50 training studios
- Partner with Human Resources for the on-board and termination processes for field Artistic Directors and Education Coordinators at Salon Support
- Create and keep documents updated on the Artistic Director site on Share Point which they can use as a resource for FAQ
- Also maintain and keep updated the mass mail spreadsheet for 60 Artistic Directors; inform everyone necessary at Salon Support when there is an updated address change for an Artistic Director
- Point person for revising, editing, and printing process in conjunction with the Marketing Department
- Also responsible for editing Art Director-submitted articles for supercuts.com as well as writing and/or editing submissions for weekly Franchise newsletter
- Assist in end of year performance reviews as well as frequent 1:1 meeting with Coordinators
- Upload weekly reports to Accounts Receivable, resulting in Franchise invoicing for classes their stylists attend.
Supercuts Senior Education Coordinator
Regis Corporation
05.2015 - 05.2017
- Point person for the Coordinators & Regional Education Directors for any inquiries or issues they need to resolve
- Head up Education Departmental Weekly Meetings
- During time as Senior Coordinator, created a newsletter called In the Know in November 2016
- This was an active monthly newsletter specifically for the Artistic Director team to inform them of any updates of which they need to be aware or “in the know.” Additionally, it acted as a forum to celebrate anniversaries, birthdays, and Artistic Director accomplishments
- In the process of updating this from a newsletter to a monthly podcast to be shared with our Art Director & Education Dept Team
- All other Education Coordinator Duties noted below.
Supercuts Education Coordinator
Regis Corporation
03.2000 - 05.2015
- Coordinate schedules for up to 25 Artistic Directors
- Schedule and organize educational seminars for salons in given territory; communicate scheduled dates with Field Management and Artistic Directors
- Approve monthly expense reports and weekly timecards for Artistic Directors
- Schedule classes to meet our annual requirements as well as coordinate service and product launches
- Serve as liaison to other departments including: Human Resources, Payroll, Accounts Payable, Accounts Receivable, Travel, Real Estate, Merchandising, & Marketing
- Work with major product vendors to coordinate in-salon advanced education
- Schedule and maintain Continuing Education records for State Boards of Cosmetology
- Coordinate all aspects of annual Artistic Director Advanced Training including flight, hotel, meals, entertainment, etc
- Miscellaneous projects for the Creative Director, Regional Education Directors, and Director of Education.
Part Time Sales Associate & Supervisor
Patina
10.2004 - 02.2011
- Train employees on computer system, company standards and overall goals
- Assisted customers in placing orders and handled customer comments and complaints
- Tallied cash drawers and filled out all necessary paperwork.
Executive Assistant
Frye Louis Investments
09.1999 - 03.2000
- Responsible for daily Bloomberg reporting for Executive group
- Provided administrative support including calls, meeting set-up, edited outgoing communication to clients; facilitated mailings.
Administrative Assistant
Chase Mortgage
04.1997 - 09.1999
- Assigned workload to over 20 underwriters
- Inputted approximately 200 case files per day
- Implemented training classes for new clerical assistants.
Assistant Production Editor
Kendall Hunt Publishing Company
01.1996 - 04.1997
- Responsible for all copy and technical editing of manuscripts and graphic work
- Assisted with conference calls with associate editors, vendors and authors
- Handled all post-production work
- Structured the coordination of all follow-up with associate editors and authors.
Education
Bachelor's Degree in English -
University of Northern Iowa
Cedar Falls, IA12.1995
Skills
- Hard working
- Highly motivated
- Quick learner
- Excellent writing & editing skills (attention to detail)
- Proficient in Microsoft Windows, Excel, Outlook, & Power Point
- Strong Work Ethic
- Reliable and Dependable
Activities
- Volunteer & Participation in Minnesota AIDS Walk in 2005, 2006
- Participation in Feed My Starving Children
Timeline
Supercuts Education Supervisor
Regis Corporation
05.2017 - Current
Supercuts Senior Education Coordinator
Regis Corporation
05.2015 - 05.2017
Part Time Sales Associate & Supervisor
Patina
10.2004 - 02.2011
Supercuts Education Coordinator
Regis Corporation
03.2000 - 05.2015
Executive Assistant
Frye Louis Investments
09.1999 - 03.2000
Administrative Assistant
Chase Mortgage
04.1997 - 09.1999
Assistant Production Editor
Kendall Hunt Publishing Company
01.1996 - 04.1997
Bachelor's Degree in English -
University of Northern Iowa
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