Stephanie Larios
Henrico ,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Customer Service
Diagnostic Scheduler, Parallon
07.2019 - Current
- Answer incoming calls in prompt and professional manner.
- Scheduling patient for procedures through applicable scheduling module Meditech.
- Inform physician office staff or patient of any testing requirements according to instructions and queries in scheduling module
- Ensure that any edits are performed in scheduling module, correct insurance carrier is in service, physician orders are indexed appropriately
- Maintain open communication with registration staff about those unscheduled patients presenting for services to ensure proper testing is performed and times are available
- Work closely with physician office staff to ensure pre-cert/authorization numbers are entered in scheduling or registration system.
- Calling Spanish GFE patients back to get them schedule.
CorVel
04.2018 - 07.2019
- Responsible for cross checking patient and claim information as accurate upon initial receipt of request prior to input.
- Responsible for meeting production standards or expectations daily.
- Maintain HIPAA compliance in all aspects of communications.
- Utilize all resources, State Workers Comp Site, EBIX, and independent research to resolve rejected reports.
Front Desk Night Auditor
Sleep Inn & Suites
05.2016 - 09.2017
- Verified guest accounts, balance charges and revenues were authorization.
- Interacted with guests for any assistance might need also checking them in and out.
- Monitor establishment for security and assisted in morning breakfast.
U.S. Marine Corps
07.2011 - 07.2015
Substance Abuse Control Officer
SACO
06.2014 - 07.2015
- Accountable for sensitive items approximately $2,040,000 month, which would have to be taken to lab.
- In charge of 247 Privative Act files, which would help assist marines in find right medical treatment.
- Consult individuals on making better choices by not doing drugs, slowing down on alcohol, investing, and helping them become more successful.
Operator
04.2012 - 07.2015
- Providing small vehicle maintenance
- Deliver merchandise, equipment, water, food to multiple locations
- Transported troops to their destination.
Quality Control Inspector
01.2013 - 10.2013
- Ensure over 120 vehicles were thoroughly inspected for safety prior to be released for mission.
- Verifying corresponding paperwork was accounted for and reporting necessary details for repair.
- Signing off paperwork to allow vehicles to be released and ensured all rules and regulations of road were followed.
Training NCO
06.2013 - 09.2013
- In charge of 50 Marines on having them up to date with training and ensuring that all rosters current so they could deploy
- Provided advice to peers on several issues such as leave, picking up rank, and family issues while being overseas.
- Provided feedback regarding qualities and characteristics needed for succeeding within their position.
Dispatcher
03.2013 - 06.2013
- Created numerous trip tickets daily, so vehicles could go out for mission in Afghanistan.
- Organized and distributed assessment to drivers, contacts, and cargo.
- Managed all accident reports.
OVE Room
06.2012 - 08.2012
- Organized merchandise while also producing record jackets for each vehicle.
- Accounted for gear over million dollars.
- Ensured each item was inspected.
Front desk secretary
Best Auto Sales
06.2009 - 07.2011
- Responsible for all incoming calls on multiline, fax, scan and print
- Collect payments from customers and deposit money to bank.
- Completed paperwork for people who bought cars.
Education
Associate of Science - General Associates
John Tyler Community College
Midlothian, VA2022
United States Marine
Oceanside, CA2014
High School Diploma -
Midlothian High School
Midlothian, VA2011
Skills
- Customer Account Management
- Clerical Support
- Organizing and Categorizing Data
- Dependable and Responsible
- Fluent in Spanish
Timeline
Customer Service
Diagnostic Scheduler, Parallon
07.2019 - Current
CorVel
04.2018 - 07.2019
Front Desk Night Auditor
Sleep Inn & Suites
05.2016 - 09.2017
Substance Abuse Control Officer
SACO
06.2014 - 07.2015
Training NCO
06.2013 - 09.2013
Dispatcher
03.2013 - 06.2013
Quality Control Inspector
01.2013 - 10.2013
OVE Room
06.2012 - 08.2012
Operator
04.2012 - 07.2015
U.S. Marine Corps
07.2011 - 07.2015
Front desk secretary
Best Auto Sales
06.2009 - 07.2011
Associate of Science - General Associates
John Tyler Community College
United States Marine
High School Diploma -
Midlothian High School
Similar Profiles
Keli SmithKeli Smith
Adoration Home Health at Account Executive/ SchedulerAdoration Home Health at Account Executive/ Scheduler
Olaitan DadaOlaitan Dada
Appointment Setter for Veyo at Veyo Transportation Scheduler.Appointment Setter for Veyo at Veyo Transportation Scheduler.
Roberto Giovanny Cortés TorresRoberto Giovanny Cortés Torres
Mack Technologies at Master SchedulerMack Technologies at Master Scheduler
Lodine TaylorLodine Taylor
Office Administrative Assistant at ACB Family Counseling ServicesOffice Administrative Assistant at ACB Family Counseling Services
Cassidy VaughanCassidy Vaughan
Speech Language Pathologist at Ivy RehabSpeech Language Pathologist at Ivy Rehab