Stephanie LaRosa
Morris Plains,New Jersey
Summary
Dedicated Credentialed Trainer with over 3 years of experience in training end-users on Epic systems, implementing clinical workflows, and ensuring seamless adoption of healthcare technologies. Skilled in delivering tailored training programs to diverse audiences, with a strong understanding of clinical workflows and healthcare operations. Proven ability to communicate complex concepts effectively, fostering collaborative relationships with healthcare professionals to enhance system utilization and improve patient care outcomes
Overview
3
3
years of professional experience
1
1
Certification
Work History
Credential Application Trainer II
RWJBarnabas Health
06.2021 - Current
- Provide EPIC application training to clinical providers, nurses, and non clinical employees
- Lead virtual and in person training for 12 hospital implementations in three years
- Collaborate with clinical directors and managers to validate employee EPIC access
- Verify staff accounts, assist in registration and follow course correction procedures
- Organize and prepare training facility sites to meet virtual onsite classroom standards
- Develop presentations and implement engaging lesson plans to increase audience comprehension
- Ensure content aligns with organizational workflow goals
- Support customer-reported incidents by educating users on system functionality, training refresher classes, and providing access assistance
- Facilitate report analysis to track training course completion to meet organizational compliance
- Provide Epic go live support during new implementations and upgrades
- Create reference materials to maintain standardized clinical documentation across the organization
- Electronic Medical Record Applications: EPIC ASAP, Cadence, Prelude, ClinDoc, Behavioral Health
- Learning Management Systems: reporting, tracking and content creation
- Service Now: Incident Management, Service Catalog, IT Service Management
- Virtual Communication Tools: Zoom, WebEx, Five9
- Microsoft Suite
Education
Bachelor of Science - Exercise Science
William Paterson University
Wayne, NJ01.2019
Associate of Science - Exercise Physiology
Country College of Morris
Randolph, NJ01.2017
Skills
- Electronic Medical Record Applications: EPIC ASAP
- Electronic Medical Record Applications: Cadence
- Electronic Medical Record Applications: Prelude
- Electronic Medical Record Applications: ClinDoc
- Electronic Medical Record Applications: Behavioral Health
- Learning Management Systems: reporting
- Learning Management Systems: tracking
- Learning Management Systems: content creation
- Service Now: Incident Management
- Service Now: Service Catalog
- Service Now: IT Service Management
- Virtual Communication Tools: Zoom
- Virtual Communication Tools: WebEx
- Virtual Communication Tools: Five9
- Microsoft Suite
Certification
- Epic Training Environment Build
- Epic Asap Curriculum
- EPIC Bridges Interface - In Progress
Timeline
Credential Application Trainer II
RWJBarnabas Health
06.2021 - Current
Bachelor of Science - Exercise Science
William Paterson University
Associate of Science - Exercise Physiology
Country College of Morris
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