Stephanie Laughter
Hot Springs,NC
Summary
I pride myself in being Hardworking, empathetic to my patients and fellow staff members, diligent when it comes to the job at hand, kind to those I come in to contact with, and eager to learn and assist others. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
CCMA
Rural Medical Services
Newport, TN
01.2024 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
CCMA
HCA-Mission Family Medicine Weaverville
Weaverville, NC
12.2022 - 01.2024
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes
- Administered medications to patients and remained vigilant for negative side effects
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers
- Counted and recorded medication inventory routinely to maintain medication security and control
- Reordered medication to maintain adequate supply
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Monitored medication storage area to maintain medication security and control
- Reviewed medication orders for accuracy and completeness before administering medication
- Monitored patient responses to medication to report adverse reactions quickly
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse
Endoscopy Technician
Asheville Gastroenterology
Asheville, NC
09.2016 - 12.2022
- Set up endoscopy suites with equipment and supplies needed for procedures
- Supported physicians and nursing staff during procedures
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures
- Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures
- Assisted physicians and nursing staff with various tasks and responsibilities during procedures
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment
- Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment
- Ambulated and assisted patients before and after procedures
- Transferred scopes to appropriate department for repairs and maintenance
- Prepared patients for procedures to assist doctors, nurses and support staff
- Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment
- Sanitized and assessed recovery rooms while following all surgical schedules
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients
- Completed tasks to assist medical staffs during procedures
Medical Assistant
Mashburn Medical Center
Marshall, NC
03.2015 - 07.2016
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Obtained client medical history, medication information, symptoms, and allergies
- Performed medical records management, including filing, organizing and scanning documents
- Collected and documented patient medical information such as blood pressure and weight
- Called and faxed pharmacies to submit prescriptions and refills
- Documented vital signs and health history for patients in clinic and hospital environments
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Assisted physicians with minor surgeries, including preparing
CNA-Endoscopy Technician
Mission Hospital
Asheville, NC
08.2010 - 03.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks
- Documented patient information and care activities in electronic health record
- Changed linens in rooms, keeping spaces fresh and clean for patient
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Followed directions of licensed nurses to administer medications and treatments
CNA
Mars Hill Retirement Community
Mars Hill, NC
08.2009 - 07.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
CNA
Elderberry Nursing Home
Marshall, NC
10.2008 - 08.2009
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Education
Associate of Science - Pre-Nursing
South College
Knoxville, TN03-2024
High School Diploma -
Madison High School
Marshall, NC12.2008
Skills
- Nutrition and Diet
- Quality Patient Care
- Invasive Procedures
- Medication Administration
- Patient Assessments
- Patient Safety Management
- Patient and Caregiver Education
- Dietary Needs
- Injection Administration
- Healthcare Information
- Oral Hygiene
- Monitoring Fluids
- Medication Side Effect Knowledge
- Walking Rounds
- Patient Health Information Access
- Patient Observation
- Vital Signs Documentation
- Output Monitoring and Reporting
- Dressing Application
- Empathy and Compassionate Care
- Assisted Living
- Operational Standards
- Diagnostic Evaluation
- Room Cleaning and Restocking
- Isolation Precautions
- Documenting Behaviors
- Accurate Records Management
- Patient Admission
- Quality Control Procedures
- Proper Staffing
- Emotional and Social Support
- Specimen Collection
- Resident Support
- Calm Under Stress
- Supply Management
- Prescription Interpretation
- Privacy and Confidentiality
- Emotional Intelligence
- Attention to Detail
- Social Perceptiveness
- PPE use
- Teamwork and Collaboration
- Time Management
- Computer Skills
- Interpersonal Communication
- Recordkeeping
- Task Prioritization
- Multitasking Abilities
Certification
- CNA - Certified Nursing Assistant
- CCMA - Certified Clinical Medical Assistant
Timeline
CCMA
Rural Medical Services
01.2024 - Current
CCMA
HCA-Mission Family Medicine Weaverville
12.2022 - 01.2024
Endoscopy Technician
Asheville Gastroenterology
09.2016 - 12.2022
Medical Assistant
Mashburn Medical Center
03.2015 - 07.2016
CNA-Endoscopy Technician
Mission Hospital
08.2010 - 03.2015
CNA
Mars Hill Retirement Community
08.2009 - 07.2010
CNA
Elderberry Nursing Home
10.2008 - 08.2009
Associate of Science - Pre-Nursing
South College
High School Diploma -
Madison High School