Stephanie Lawton
Wisconsin Dells
Summary
Clinical leader with extensive experience at Bristol Hospice, specializing in patient assessment and care coordination. Demonstrated success in improving clinical competencies through targeted staff training and effective interdisciplinary collaboration. Focused on regulatory compliance and quality outcomes, utilizing strong communication skills to advocate for patient needs and implement effective care strategies.
Overview
18
18
years of professional experience
1
1
Certification
Work History
DCPS/ RNCM/ Clinical supervisor
Bristol Hospice
Madison
09.2024 - Current
- Coordinated and oversaw all patient services provided by clinical organization personnel.
Guided coordinators, case managers, and Clinical Supervisors to enhance hospice care services.
Assisted Clinical Supervisors in managing clinical teams and strategic planning.
Directed case managers and clinical teams to ensure effective patient care delivery.
Evaluated performance of Clinical Supervisors and case managers to boost team effectiveness.
Conducted assessments, planning, implementation, and evaluation of patient and family care.
Maintained compliance with local, state, and federal laws regarding clinical records management.
Developed orientation programs for new personnel and facilitated ongoing education. - Supervised clinical staff to ensure high-quality patient care.
- Developed and implemented care plans for diverse patient needs.
- Coordinated with interdisciplinary teams for effective treatment strategies.
- Ensured adherence to hospice policies and regulatory standards.
- Provided guidance and support to families during end-of-life care.
Co-Owner-
Badger State Hydrate/ Capital Ketamine
Madison
09.2020 - Current
- Developed strategic partnerships with local healthcare providers and wellness centers.
- Oversaw inventory management and procurement of ketamine treatment supplies.
- Coordinated staff training on patient care protocols and safety measures.
- Implemented marketing strategies to promote services and increase community awareness.
- Conducted financial analysis to optimize operational budgets and resource allocation.
- Streamlined appointment scheduling systems for improved patient flow and experience.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Created marketing campaigns to promote products and services.
- Ensured that all safety protocols were followed at all times within the workplace.
- Coordinated special events such as product launches or promotional campaigns.
- Developed strategies for increasing customer loyalty and satisfaction.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Reviewed employee performance evaluations regularly for accuracy and fairness.
- Spearheaded the development and implementation of strategic business plans to drive growth and profitability.
- Implemented process improvements to increase efficiency, reduce costs, and improve service quality.
Clinical Director
Agrace Hospice
Baraboo
08.2022 - 10.2024
- Directed clinical operations and ensured quality care for hospice patients.
- Collaborated with interdisciplinary teams to develop patient-centered care plans.
- Oversaw staff training and development to enhance clinical competencies.
- Implemented policies and procedures to maintain compliance with regulations.
- Facilitated family meetings to discuss care options and support resources.
- Managed budgets and resources to optimize service delivery efficiency.
- Advocated for patient needs within the healthcare community and beyond.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Created innovative programs to improve patient outcomes in the long term.
- Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
- Evaluated clinical staff performance through regular meetings and assessments.
- Ensured that all employees had appropriate training before working with patients.
- Provided clinical oversight for staff and services.
- Reviewed reports from various committees regarding clinical activities.
- Led strategic planning initiatives within the organization.
- Managed the day-to-day operations of a multi-disciplinary team.
- Facilitated communication between physicians, nurses, administrators, and other stakeholders.
- Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance, and service utilization.
- Improved research-based approaches through participation in research and evidence-based clinical audits.
- Engaged with other members of community at local events by answering questions and giving informative presentations.
- Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
- Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety, and service-related issues.
Transport Nurse/ ER / ICU Pediatric Primary/ Adult
Medflight Pediatric/Neonatal Transport Team
07.2014 - 08.2021
- Performs patient assessment and triage; provides advanced life support and/or emergency care as needed before and during transport.
- Contacts receiving medical personnel, reports observations and follows directives.
- Performs duties of a Transport Nurse.
- Responds to the needs of a variety of patients across the state as part of our Commission and Accreditation of Medical Transport Systems (CAMTS) Critical Care Ground Transport Team.
- Serve as member of interdisciplinary healthcare teams in providing critical care and performing life-saving interventions.
Registered Nurse
Divine Savior Emergency Room
Portage
01.2008 - 03.2019
- Primary care/ resuscitation/ assessment and management of the newborn at birth and following.
- Provided primary nursing patient care to postpartum and newborn infant. daily assessment of both patients.
- Administration of medications and care’s to infant/ postpartum and laboring patients.
- Patient education to the transition of the change in family roles and transition of baby to extra uterine life; while assisting with breastfeeding support.
- Observed for and treated PPH of mother with staffing and team.
- Triage of OB patients/Fetal Monitoring.
- Assumed Primary Nursing responsibility of all patient care and interventions with observation of the RN.
- Provided Care of wide range of acuity/age of clients.
- Provided comfort and support to patients in life changing situations.
- Utilized nursing process, assessed, planned, provided and evaluated nursing care, participated in the discharge process, providing education and community resources to clients.
- Stabilization of critical ill patients adults/peds/neonates while awaiting transport via ambulance or medflight to tertiary care centers.
- Charge Nurse Role/Triage.
Respiratory Therapist
Franciscan Skemp Hospital
Lacrosse
01.2008 - 01.2012
- NICU an ICU/CCU Vent Management Included, Including intubation and assistance with difficult intubation, Trach care, Bipap and CPAP.
- Adult/Pediatric/Neonatal Resuscitation.
- ABG’s/ Artlines.
- Bronchial Hygiene Assessments with interventions.
Education
MSN - Family Nurse Practitioner, Psychiatric Mental Health Nurse Practitioner
Chamberlain University
BSN - Nursing
Viterbo University
La Crosse, WisconsinAssociate Degree - Respiratory Therapy Science
Western Technical College
La Crosse, Wisconsin05.2007
Skills
- Patient assessment and care coordination
- Clinical supervision and emergency response
- Interdisciplinary collaboration
- Family support and compliance management
- Staff training and education
- Research-based practice
- Clinical skills development
- Nurse education program design
- Electronic medical records management
- Clinical quality improvement strategies
- Patient relationship management
- Regulatory compliance oversight
- Quality outcomes enhancement
- Compliance management
- Clinical skills
- Documentation requirements
- Developing training programs
- Clinical instruction
- Multidisciplinary team collaboration
- Unit leadership
- Strategic planning
Certification
• Registered Nurse, Current
• Respiratory Therapist License
• ACLS, Current
• NRP, Current
• PALS, Current
• TNCC, Current
• CCRN, Current
• CNPT, Current
• Mass casualty Vent Certification, Current
• Chronic disease management educator, Current
• Neonatal Resuscitation instructor, Current
• Critical Care Registered Nurse, Current
• Certified Neonatal Pediatric Transport Nurse, Current
• Respiratory Therapist License
• ACLS, Current
• NRP, Current
• PALS, Current
• TNCC, Current
• CCRN, Current
• CNPT, Current
• Mass casualty Vent Certification, Current
• Chronic disease management educator, Current
• Neonatal Resuscitation instructor, Current
• Critical Care Registered Nurse, Current
• Certified Neonatal Pediatric Transport Nurse, Current
Timeline
DCPS/ RNCM/ Clinical supervisor
Bristol Hospice
09.2024 - Current
Clinical Director
Agrace Hospice
08.2022 - 10.2024
Co-Owner-
Badger State Hydrate/ Capital Ketamine
09.2020 - Current
Transport Nurse/ ER / ICU Pediatric Primary/ Adult
Medflight Pediatric/Neonatal Transport Team
07.2014 - 08.2021
Registered Nurse
Divine Savior Emergency Room
01.2008 - 03.2019
Respiratory Therapist
Franciscan Skemp Hospital
01.2008 - 01.2012
MSN - Family Nurse Practitioner, Psychiatric Mental Health Nurse Practitioner
Chamberlain University
BSN - Nursing
Viterbo University
Associate Degree - Respiratory Therapy Science
Western Technical College