Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Legarreta

Indio,CA

Summary

Resourceful and passionate job seeker with strong communication skills eager to secure University Admissions Counselor position. Ready to help students achieve their academic goals.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Godecke Clark CPAs
11.2022 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information for over 1,000 clients.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.

Membership Facilitator

Eisenhower Health
03.2015 - 09.2019
  • Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
  • Established strong relationships with members, fostering sense of community and loyalty within organization.
  • Managed membership database updates, ensuring accurate record-keeping and timely communications with over 500 members.
  • Implemented improvements in billing procedures, reducing errors and enhancing overall satisfaction levels among members.
  • Expedited resolution of member issues by liaising with relevant departments within organization effectively.
  • Streamlined administrative tasks related to membership processing by leveraging automation tools where possible.
  • Helped members navigate systems, pay for services and resolve different concerns.
  • Coordinated enrollment and onboarding of new members with associated feeds and paperwork.
  • Supported new members by facilitating connections with established participants and smooth integration into activities.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Master Of Applied Science - Sociology

Grand Canyon University
Phoenix, AZ
05.2024

Bachelor of Arts For Teaching - Liberal Studies

California State University-San Bernardino
San Bernardino, CA
12.2021

Associate of Arts And Sciences - Behavioral Sciences

College of The Desert
Palm Desert, CA
05.2019

Skills

  • Customer Service
  • Computer Skills
  • Administrative Support
  • Time Management
  • Customer and client relations
  • Critical Thinking
  • Strong Problem Solver
  • Professional Communication
  • Resourceful
  • Training and coaching
  • Research
  • Team Bonding

Languages

Spanish
Limited Working

Timeline

Administrative Assistant

Godecke Clark CPAs
11.2022 - Current

Membership Facilitator

Eisenhower Health
03.2015 - 09.2019

Master Of Applied Science - Sociology

Grand Canyon University

Bachelor of Arts For Teaching - Liberal Studies

California State University-San Bernardino

Associate of Arts And Sciences - Behavioral Sciences

College of The Desert

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Stephanie Legarreta