Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Project ManagerOperations ManagerHR AdministratorWork Type
Full TimeLocation Preference
RemoteHybridLocation: Lynchburg, VA
Open to relocation: No
Open To Work
Stephanie Leitner
Lynchburg,VA
Work Preference
Summary
Courteous, meticulous, and proactive professional with over 10 years of customer service experience across diverse roles. Proven ability to streamline internal systems, manage payroll and benefits, and support cross-functional teams to drive efficient and compliant operations. Skilled in scheduling, onboarding, client relations, and data reporting, with a keen eye for detail and continuous improvement. Highly organized and adaptable, with strong time management skills and the ability to thrive under shifting priorities. Committed to maintaining a professional, positive attitude in fast-paced environments while effectively managing multiple tasks.
Overview
21
21
years of professional experience
Work History
Operations Support Specialist
Impact Autism Services
08.2025 - Current
- Provided comprehensive support across Human Resources, payroll, compliance, and administrative operations to ensure smooth and efficient business functions.
- Facilitated onboarding, credentialing, and staff scheduling to support HR operations and employee engagement.
- Assisted with payroll processing, benefits tracking (PTO, health, 401(k)), and compensation updates.
- Maintained compliance with state and federal regulations through accurate recordkeeping and policy support.
- Coordinated internal systems, website updates, company communications, and client relations under the direction of the Operations Manager.
- Prepared leadership reports conducted initial client screenings, and managed document collection.
- Handled client payments, billing notifications, phone communications, and office supply logistics.
- Supported timely documentation, event planning, and recognition of key staff/client milestones.
- Contributed to insurance renewals, audit readiness, and special projects as assigned.
Staff Substitute Coordinator
New Covenant Schools
01.2021 - 05.2025
- Serve as on-site faculty contact for preplanned and emergency absences.
- Schedule substitutes and communicate information related to the assignment.
- Manages 11 substitutes for 46 faculty members.
- Maintain flexibility and be willing to substitute in a classroom for varying amounts of time with little notice.
- When possible, schedule a substitute from the sub list and remain available for emergency sub needs and administrative duties.
- Customer relationship management and collaboration with faculty and staff.
- Coordinate and assist in planning events and fundraising.
- Front Desk Duties to include phone calls/emails and monitor visitor access to the front door.
Soldier, Wheeled Vehicle Mechanic
US Army
01.2007 - 01.2009
- Performed maintenance and recovery operations on wheeled vehicles and armored vehicles.
- Inspected, maintained, repaired, and tested wheeled vehicles and material handling equipment systems, subsystems, and components.
- Supervised a three-member team that was consistently recognized as the best maintenance crew by leaders within the 70th Engineers’ command.
- Serviced automotive electrical systems to include wiring harness and starting and charging systems.
- Included 15-month deployment to Afghanistan from March 2007- May 2008 in support of Operation Enduring Freedom.
Soldier, Human Resources Specialist
US Army
01.2005 - 01.2007
- Responsible for tracking and reporting the readiness, health, and welfare of all Soldiers within the Battalion.
- Selected to become the Battalion Human Resource Manager in the Battalion S-1 shop with no prior experience.
- Was able to excel and become a subject matter expert and vital part of the S-1 shop.
- Had oversight of all strength management and strength distribution actions throughout the Battalion and maintained all emergency notification data, requests for leave, and award nominations for the entire Battalion.
Education
Master of Business Administration - Accounting And Finance
Liberty University Online
Lynchburg05.2026
Bachelor of Science - Accounting
University of Phoenix
01.2013
Skills
- Microsoft Office/Outlook/Teams
- Google Workspace/Meet
- Financial reporting
- Human resources
- Scheduling management
- Strategic planning
- Customer relationship management
- Excellent communication
- Cross-functional team leadership
- Self motivation
- Problem-solving aptitude
Volunteer Experience
- Treasurer, Grace Orthodox Presbyterian Church, Lynchburg, Virginia, 01/22 - Present, Manage various financial aspects of the organization including cash management, budget planning, payroll, bill payments, and investments., Reconciled and maintained bank statements and created monthly Treasurer’s report.
- FRG Treasurer, 2-18 Field Artillery Battalion, Fort Sill, Oklahoma, 01/11 - 12/13, Fiscal record keeper for the Family Readiness Group (FRG) and served as the custodian of FRG funds., Reconciled and maintained bank statements and created monthly Treasurer’s report., Coordinated multiple charity events for military fundraisers to include event planning, equipment rental, and booking guest speakers.
Timeline
Operations Support Specialist
Impact Autism Services
08.2025 - Current
Staff Substitute Coordinator
New Covenant Schools
01.2021 - 05.2025
Soldier, Wheeled Vehicle Mechanic
US Army
01.2007 - 01.2009
Soldier, Human Resources Specialist
US Army
01.2005 - 01.2007
Master of Business Administration - Accounting And Finance
Liberty University Online
Bachelor of Science - Accounting
University of Phoenix
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