Stephanie Lemonedes
Annandale,VA
Summary
Dynamic Restaurant Bar Manager with a proven track record at Titan Hospitality Group, enhancing guest experiences through exceptional customer service and innovative beverage offerings. Skilled in inventory management and staff training, I successfully increased sales by implementing targeted marketing strategies, while fostering a collaborative team environment to drive operational excellence.
Overview
13
13
years of professional experience
Work History
Restaurant Bar Manager
Titan Hospitality Group
08.2016 - Current
- Oversaw daily bar operations, ensuring compliance with health and safety regulations.
- Developed and implemented training programs for bartenders, enhancing service quality and product knowledge.
- Managed inventory systems to optimize stock levels and reduce waste, improving cost efficiency.
- Coordinated staff scheduling, ensuring adequate coverage during peak hours to enhance guest experience.
- Led promotional events and marketing initiatives to drive bar revenue and brand awareness within the community.
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
- Increased sales [Number]% annually by creating and implementing marketing plans, menus, specials and promotions.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [Number]% improvement over prior onboarding process.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Server Manager
Titan Hospitalty Group
02.2013 - 08.2016
- Oversaw daily operations, ensuring efficient service delivery and team performance.
- Trained and mentored staff on customer service best practices and menu knowledge.
- Developed and implemented operational procedures to enhance efficiency and guest satisfaction.
- Coordinated staffing schedules to optimize coverage during peak hours and events.
Education
High School Diploma -
Magaretville Central
Margaretville, NY06-1993
Skills
- Sanitation standards
- Beverage making
- Pre-shift walk-through
- Employee scheduling
- Ordering supplies
- Customer service
- Time management
- Customer relationship building
- Guest interaction
- Verbal and written communication
- Decision-making
- Cash handling
- Responsible alcohol service
- Staff training
- Inventory control
- Inventory management
- POS system proficiency
- Staff scheduling
- Shift scheduling
- Rule enforcement
- Bar management
- Restaurant management
- Dining room management
- ABC standards
- Group reservations management
- Money handling
Timeline
Restaurant Bar Manager
Titan Hospitality Group
08.2016 - Current
Server Manager
Titan Hospitalty Group
02.2013 - 08.2016
High School Diploma -
Magaretville Central