STEPHANIE LENNARTZ
Elizabethtown,KY
Summary
Accomplished professional with a proven track record at Signature Healthcare, enhancing occupancy rates through strategic planning and effective bed management. Skilled in EMR and team collaboration, I excel in driving business development and fostering lasting relationships. Expert in navigating the healthcare industry, I leverage market analysis and negotiation skills to achieve superior outcomes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Central Intake Coordinator
Signature Healthcare
Elizabethtown, KY
12.2022 - Current
- Drive admissions by clinically and financially reviewing 15–30 referrals, daily, including payer verifications and prior authorizations
- Work to approve or escalate referrals, based on the clinical capabilities and financial considerations of each SNF facility
- Collaborate with multiple referral sources including liaisons, multiple hospital EMR systems, individual facility leadership teams, case managers and other stakeholders
- Analyze intake trends in order to identify areas for improvement and develop strategies for addressing them.
- Manage confidential client data in compliance with HIPAA and other relevant regulations.
- Coordinate the intake process, ensuring all required documentation is collected and processed.
Realtor
ReMax
Elizabethtown, Ky
09.2021 - 05.2024
- Coordinated negotiations between buyers, sellers, and other real estate agents.
- Analyzed market data for each property, establishing optimal listing prices and successful marketing plans.
- Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
- Prepared and delivered sales presentations.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Conducted open houses and showings of properties to prospective buyers.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
Real Estate Developer Assistant/Accounts Payable
Vista Homes, Inc.
Elizabethtown, Ky
03.2023 - 03.2024
- Administrative oversight of multi-million dollar projects
- Participated in industry networking events to build relationships with potential partners or investors.
- Marketed developed properties to investors, tenants and buyers.
- Maintained accurate records regarding all aspects of a real estate development project including costs, sales information, contracts and paperwork.
- Collaborated with government agencies to obtain necessary permits for construction activities.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Monitored construction costs and progress timeline with real estate projects.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
Director of Admissions & Marketing
Signature Healthcare at North Hardin
Radcliff, Ky
03.2015 - 02.2022
- Enhanced occupancy rates and patient demographics using effective bed management strategies.
- Coordinated admission process, achieving monthly census targets consistently.
- Developed and implemented facility-level marketing plan to identify and meet customer needs.
- Determined core competitive advantages, built core selling message and coordinated selling strategies.
- Coordinated successful facility business development activities aimed at fostering expansion.
- Ensured alignment with HIPAA regulations.
- Cultivated business partnerships to build lasting relationships with internal and external parties.
Business Office Manager
Elizabethtown Nursing & Rehab. Center
Elizabethtown
03.2011 - 12.2013
- Increased accuracy of daily census reporting, resulting in an improvement in billing precision
- Managed business office functions including record keeping, accounting, and billing for a facility with 65 residents
- Reviewed billing and verified precise reimbursement for all services provided and reported to Medicare, Medicaid, and private insurance companies
- Facilitated Medicaid application processing, achieving a 98% approval success rate.
Education
Bachelor's of Science - Business Management
Western Kentucky University
12.2010
Associate in Arts -
Elizabethtown Community & Technical College
01.2008
Skills
- Business Development
- CRM Software Data Integrity
- EMR
- HIPAA
- Market Analysis
- Microsoft Office
- Microsoft Teams
- Quickbooks
- SalesForce
- Strategic Planning
- Client Counseling
- Negotiation Skills
- Marketing Expertise
- Medical terminology
- Healthcare industry
- Data entry proficiency
- Team collaboration
- Performance metrics
Certification
Real Estate License, A-Pass Weikel Real Estate Institute
Strengths
- Client Counseling, Counsel clients on current market conditions, prices, and mortgages
- Business Development, Responsible for growth of facility census and quality mix regarding bed management
- Negotiation Skills, Facilitate negotiations between buyers and sellers and/or other real estate agents
- Marketing Expertise, Develop and implement a team-based, facility level marketing plan to identify and meet needs of customers
Accomplishments
- Signature Champions Recipient, 2018
References
References available upon request.
Timeline
Real Estate Developer Assistant/Accounts Payable
Vista Homes, Inc.
03.2023 - 03.2024
Central Intake Coordinator
Signature Healthcare
12.2022 - Current
Realtor
ReMax
09.2021 - 05.2024
Director of Admissions & Marketing
Signature Healthcare at North Hardin
03.2015 - 02.2022
Business Office Manager
Elizabethtown Nursing & Rehab. Center
03.2011 - 12.2013
Bachelor's of Science - Business Management
Western Kentucky University
Associate in Arts -
Elizabethtown Community & Technical College
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