Stephanie Leonard
Dudley
Summary
Dynamic retail leader with extensive experience at Price Chopper Supermarkets, excelling in customer service and problem-solving. Skilled in inventory management and payroll oversight, consistently driving operational efficiency and customer satisfaction.Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs.Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Store Manager
Price Chopper Supermarkets
12.2019 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Store Co-Manager
Price Chopper Supermarkets
11.2018 - 12.2019
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Maintained compliance with company policies and procedures, ensuring store operations ran smoothly and efficiently.
- Oversaw visual merchandising standards for the store, creating eye-catching displays that boosted foot traffic and increased sales conversion rates.
General Merchandise Manager
Price Chopper Supermarkets
06.1999 - 11.2018
- Boosted employee morale with regular recognition programs, team-building events, and open communication channels.
- Devised strategic plans for visual merchandising updates in alignment with company branding guidelines and current market trends.
- Reduced inventory shrinkage through meticulous tracking, frequent audits, and staff training on loss prevention techniques.
- Improved store sales by implementing innovative merchandising strategies and optimizing product displays.
Education
High School Diploma -
Tantasqua Regional HS
Sturbridge, MA06-1993
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Store displays
- Payroll management
- Merchandise planning
Certification
- ServSafe Food Handler's Certification
- OSHA Certified
- CPR/AED Certification
Timeline
Store Manager
Price Chopper Supermarkets
12.2019 - Current
Store Co-Manager
Price Chopper Supermarkets
11.2018 - 12.2019
General Merchandise Manager
Price Chopper Supermarkets
06.1999 - 11.2018
High School Diploma -
Tantasqua Regional HS
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