Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Attributes
Languages
Timeline
Generic

Stephanie Levy

Thousand Oaks,CA

Summary

A very competent and well rounded employee that will perform at a high level with consistency and reliable service at all times. I possess a very hard work ethic and professional demeanor, along with positive results regarding my workmanship amongst any employer I may be employed by. With a strong resolve to be successful in anything I invest my time into, I will ensure productivity in the workplace and go above and beyond to produce the highest levels of efficiency.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Cashier/pet Care Provider

Petsmart
01.2022 - Current
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Set up new sales displays each week with fresh merchandise.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Stocked, tagged and displayed merchandise as required.
  • Prepared and administered medications and treatments as prescribed by veterinarian.
  • Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
  • Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
  • Followed pet care instructions for dietary needs and medication regimens.

Sales Associate/Cashier

Victoria's Secret
02.2019 - 03.2020
  • Greeting customers
  • Responding to questions
  • Improving engagement with merchandise
  • Offer help and provide direct assistance to customers
  • Cross-sell and encourage beneficial product add-ons
  • Upsell when appropriate; promote current sales, promotions, coupons, etc
  • Process purchases, returns, and exchanges
  • Handle customer complaints in a calm and professional manner
  • Help organize back stock and perform inventory counts
  • Process newly received shipment
  • Organize and replenish front stock and help merchandise store
  • Maintain a clean and tidy work and retail space
  • Take direction from and report to assigned supervisor
  • Work as a team to achieve sales goals
  • Balancing cash register drawers, checking people out, signing people up for Victoria's Secret credit card program
  • Process point of sale purchases
  • Managing transactions with customers using cash registers
  • Scanning goods and ensuring price is accurate
  • Collecting payments whether in cash or credit
  • Issue receipts, refunds, change, or tickets
  • Track transactions on balance sheets and report any discrepancies

Stylist

Friar Tux Shop
04.2018 - 01.2019
  • Welcome customers as they enter the store
  • Identify and discover customers requisitions, needs, and any special requests or requirements
  • Create different looks and outfits for customers to assess that aligns with customers style and matches traits and features
  • Input and assert styling opinion and tips in a professional courteous manner
  • Provide all information necessary and wanted to complete the sale with no vital details left out
  • Taking measurements of customers to ensure a proper fit of clothing and attire
  • Adding on accessories to compliment customers outfit
  • One-on-One customer service
  • Knowledgeable of fashion trends, color schemes, and designer labels
  • Eye for detail, understanding of different faces, body types, body shapes and how to dress them in the most flattering and complimentary way
  • Creativity and innovation to put together fashionable styles that customers will be satisfied with and willing to pay for
  • Creating invoices and calculations for wardrobe pricing and selling
  • Closing out sales and registering customers orders/transactions in the system
  • Keeping records and inputting client information/orders in the database
  • Establishing professional customer service skills and maintaining friendly relationships with customers increasing chances of repeat business
  • Clothing, shoes, accessories, and all wardrobe/garments stocked and replenished as needed, inventory intake and distribution
  • All inventory filed and logged in accordance to policy and adherence to guidelines and procedures
  • Checking customers out and handling cash registers when needed, balancing/closing registers out as needed
  • Processing various forms of payments
  • Auditing store numbers and figures weekly and or bi-weekly and matching profit margins with correct invoices and labels
  • Sewing, Stitching, and tailoring garments as needed
  • Taking client orders over the phone and processing them into the database
  • Making sure orders are ready for pickup and always correct
  • Sorting and organizing store inventory and on hand merchandise
  • Maintaining the stores cleanliness and up-keeping its appearance, emptying trash cans and excess clutter or waste occupying space
  • Memorizing sales annex and codes to assist, sell and be as proficient as possible when dealing with customers and conducting business/landing accounts or gaining leads for proprietary income and growth of overall sales

Administrative Assistant/Receptionist

SRS Marketing Medical Resources
01.2014 - 01.2018
  • Answer phones and support customers/client service
  • Organize files
  • Prepare documents
  • Schedule appointments
  • Setting up meetings and conferences
  • Creating various spreadsheets/presentations and or maintenance of websites
  • Managing databases and securing important files/documents
  • Prioritizing office tasks and demands
  • Perform initial client assessments and analysis to begin research process
  • Keeping up with inventory and staying on top of office expenses
  • Editing memos along with a large variety of outgoing emails, files, documents, and transcripts
  • Problem solving and interpersonal communication to assist all clientele at a level of maximum efficiency
  • Assigning tasks and making sure office clerical work is accurate, in order and productive
  • Meeting deadlines and maintaining projects in a steadily dependable fashion
  • Categorizing office duties, departments, incoming/outgoing workflow, balancing production by analyzing numbers and time sheets
  • Multi-tasking and adhering to company protocol while meeting any demands expected of me

Childcare Provider

Self-Employed; Child Care Network
01.2010 - 01.2017
  • Ensuring safety of all adolescents under my care and supervision at all times
  • Managing the children's time and extracurricular activity
  • Providing healthy and prosperous options for children to fill their time with and choose from
  • Balancing children's obligations, commitments, responsibilities, and ensuring the completion of them to the best of my abilities
  • Behavioral shaping, adjusting, and respectful manners always put into use and preached
  • Polite, courteous, and caring demeanor with nothing but sincerity and kindness for all children
  • Content filtration with a zero tolerance explicit exposure of any kind
  • Attentive, Alert and always proactive in interacting with the children providing joyful pleasant experience for them
  • Cooking and cleaning upon request also enforced rules or duties upon request
  • Overall care, provisional support, mentoring, shaping, positive influencing, safety, proper procedural supervision, and professional role model for all customers needs, wants and or requests/services
  • Establishing goals for children and achieving them with fun and discipline

Server/Hostess

Darband Restaurant & Grill
01.2011 - 01.2015
  • Meet and greet customers with a positive attitude
  • Taking customers orders while paying attention to detail to ensure all orders are correct
  • Inputting orders into the system and editing orders when needed for back house to execute
  • Waiting on customers throughout their stay while being prompt and reliable
  • Balanced drawers and properly calculated all transactions and stream of receipts, revenue, or credit lines/information I was responsible for
  • Assisted in aroma/decor of restaurant
  • Memorization of menu and products
  • Understanding hospitality methodology while constantly being aware of all tables assigned to my zone to meet all needs and requirements
  • Responding and performing random tasks and requests of customers
  • Adhering to management's requests and guidelines while exhibiting professionalism and proper conduct in the workplace

Education

Life/health Insurance License - Life/health Insurance

Xcel Solutions
01.2024

Associate - General Education

Pierce College
Woodland Hills, CA
10.2016

High school or equivalent -

East Valley Academy
Winnetka, CA
01.2011

Skills

  • Receptionist
  • Sales
  • Database Management
  • Data Entry
  • Google Analytics
  • Customer Service
  • Money Handling
  • POS system operations
  • Refunds and exchanges
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Customer service excellence

Certification

  • Wintux
  • SalesRX
  • Real Estate License (Currently in the process of attaining)
  • Driver's License
  • First Aid and CPR
  • Google Analytics
  • Home Health Aide
  • Microsoft Office Specialist

Additionalinformation - Attributes

  • Self motivated
  • Strong verbal communication
  • Multi-tasking
  • Prioritizing
  • Organization
  • Technical Skills
  • Interpersonal Skills
  • Initiative and Problem solving abilities
  • Dependability
  • Responsibility
  • Productive
  • Consistent
  • Calm
  • Hardworking
  • Works well with others
  • Attentive to details
  • Friendly
  • Respectful demeanor
  • Conscientious

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier/pet Care Provider

Petsmart
01.2022 - Current

Sales Associate/Cashier

Victoria's Secret
02.2019 - 03.2020

Stylist

Friar Tux Shop
04.2018 - 01.2019

Administrative Assistant/Receptionist

SRS Marketing Medical Resources
01.2014 - 01.2018

Server/Hostess

Darband Restaurant & Grill
01.2011 - 01.2015

Childcare Provider

Self-Employed; Child Care Network
01.2010 - 01.2017

High school or equivalent -

East Valley Academy

Life/health Insurance License - Life/health Insurance

Xcel Solutions

Associate - General Education

Pierce College

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Stephanie Levy