Stephanie Lewis
Palmetto,Florida
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
Lazy Turtle
06.2021 - 10.2024
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Elderly Caregiver
Private Home
06.2021 - 03.2022
- Offered companionship and kindness to elderly patients.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assistant Manager
Marathon Gas Station
03.2019 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Established team priorities, maintained schedules and monitored performance.
- Generated repeat business through exceptional customer service.
Wait Staff, Customer Service, Cashier
Red Apple Family Restaurant
09.2007 - 11.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Performed cash, card, and check transactions to complete customer purchases.
- Processed customer orders and accurately handled payment transactions.
Bakery/Assistant Deli Manager
Jerrys IGA
01.2006 - 09.2007
- Washed dishes and sanitized prep area at end of each shift.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Accurately operated cash register to process customer payments.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
CNA
Gilman Healthcare Center
06.2003 - 02.2006
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Waitress
Hicks Plaza Restaurant
05.1998 - 08.2003
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
Education
No Degree - Pre Nursing Classes
Olney Central College
Olney, ILHigh School Diploma -
Iroquois West High School
Gilman, IL05-1988
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- File organization
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Documentation and recordkeeping
- Database entry
- Strong problem solver
- Critical thinking
Languages
English
Full Professional
Timeline
Administrative Assistant
Lazy Turtle
06.2021 - 10.2024
Elderly Caregiver
Private Home
06.2021 - 03.2022
Assistant Manager
Marathon Gas Station
03.2019 - 05.2021
Wait Staff, Customer Service, Cashier
Red Apple Family Restaurant
09.2007 - 11.2018
Bakery/Assistant Deli Manager
Jerrys IGA
01.2006 - 09.2007
CNA
Gilman Healthcare Center
06.2003 - 02.2006
Waitress
Hicks Plaza Restaurant
05.1998 - 08.2003
No Degree - Pre Nursing Classes
Olney Central College
High School Diploma -
Iroquois West High School
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