Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Lewis

Palmetto,Florida

Summary

Results-driven professional with a strong background in customer service, sales, and administrative functions. Proven expertise in data entry, office management, and delivering exceptional clerical support. Demonstrated ability in calendar management, scheduling, and database administration, ensuring operational efficiency.

Overview

27
27
years of professional experience

Work History

Phlebotomist

One Blood
Bradenton, Florida
01.2025 - Current
  • Collected blood samples from patients using proper techniques and protocols.
  • Maintained accurate patient records and documentation during procedures.
  • Educated patients on the phlebotomy process and addressed concerns.
  • Ensured compliance with safety regulations and infection control practices.
  • Collaborated with healthcare teams to coordinate patient care effectively.
  • Managed inventory of supplies needed for blood collection procedures.
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.

Administrative Assistant

Lazy Turtle
06.2021 - 10.2024
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Elderly Caregiver

Private Home
06.2021 - 03.2022
  • Offered companionship and kindness to elderly patients.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Assistant Manager

Marathon Gas Station
03.2019 - 05.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Established team priorities, maintained schedules and monitored performance.
  • Generated repeat business through exceptional customer service.

Wait Staff, Customer Service, Cashier

Red Apple Family Restaurant
09.2007 - 11.2018
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Processed customer orders and accurately handled payment transactions.

Bakery/Assistant Deli Manager

Jerrys IGA
01.2006 - 09.2007
  • Washed dishes and sanitized prep area at end of each shift.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Accurately operated cash register to process customer payments.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.

CNA

Gilman Healthcare Center
06.2003 - 02.2006
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

Waitress

Hicks Plaza Restaurant
05.1998 - 08.2003
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

Iroquois West High School
Gilman, IL
05-1988

No Degree - Pre Nursing Classes

Olney Central College
Olney, IL

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • File organization
  • Customer and client relations
  • Computer proficiency
  • Filing
  • Customer relations
  • Clerical support
  • Documentation and recordkeeping
  • Database entry
  • Strong problem solver
  • Critical thinking
  • Office management
  • Recordkeeping
  • Verbal communication
  • Data organization
  • Professional and mature
  • Documentation and reporting
  • Meticulous attention to detail
  • Blood collection
  • Patient record maintenance
  • Safety compliance
  • Inventory management
  • Venipuncture techniques
  • Team collaboration
  • Time management
  • Patient education
  • Attention to detail
  • Problem solving
  • Regulatory compliance
  • Medical records review
  • Multi-sample collection
  • Venipuncture

Languages

4

Timeline

Phlebotomist

One Blood
01.2025 - Current

Administrative Assistant

Lazy Turtle
06.2021 - 10.2024

Elderly Caregiver

Private Home
06.2021 - 03.2022

Assistant Manager

Marathon Gas Station
03.2019 - 05.2021

Wait Staff, Customer Service, Cashier

Red Apple Family Restaurant
09.2007 - 11.2018

Bakery/Assistant Deli Manager

Jerrys IGA
01.2006 - 09.2007

CNA

Gilman Healthcare Center
06.2003 - 02.2006

Waitress

Hicks Plaza Restaurant
05.1998 - 08.2003

High School Diploma -

Iroquois West High School

No Degree - Pre Nursing Classes

Olney Central College

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