Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Linden

North Olmsted,OH

Summary

Dynamic professional with a strong background in leadership and team management, poised to excel in an administrative role. Recognized for fostering collaboration, delivering results, and adapting seamlessly to evolving needs while maintaining an organized and efficient office environment. Expertise in strategic planning, problem-solving, and employee development enhances the ability to drive team success and support organizational growth. Committed to creating a positive workplace culture that empowers individuals and promotes collective achievement.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Director in Training

Learning Care Group
  • Tasks; learning the Director role to run a licensed child care center while still continuing the responsibilities of School Education Manager
  • Assisted in daily operations to ensure compliance with safety and quality standards.

School Education Manager

Learning Care Group
  • Tasks, including but not limited to: observe and evaluate curriculum implementation, conduct teacher observations, monitor learning app usage, monitor and implement behavior strategies, formally and informally coach staff members in all aspects of their classroom performance, work with school director to conduct tours and enrollment process, manage day to day operations in tandem and in the absence of director, ensure compliance for company and state standards, cover ratios in any age group around the building, drive the bus for school routes and field trips, answer phone, in person, and virtual interactions with current families
  • Developed and implemented educational programs to enhance student learning experiences.
  • Collaborated with teachers to assess curriculum effectiveness and make necessary adjustments.
  • Analyzed data on student performance to identify areas for improvement in instructional strategies.
  • Coordinated professional development workshops to elevate teaching standards across the organization.
  • Conducted ongoing evaluations of curriculum materials to ensure alignment with state standards.
  • Led cross-functional teams to develop school-wide initiatives focused on improving student outcomes.
  • Established a positive learning environment through clear expectations, consistent routines, and effective communication with students and staff.
  • Evaluated teacher performance through classroom observations and provided constructive feedback to promote continuous improvement.

Classroom Associate

Prentiss Autism Center
  • Assisted in developing individualized treatment plans for clients with autism.
  • Supported implementation of evidence-based interventions to promote client progress.

Customer Service

Victoria’s Secret, Limited Brands
  • Tasks: greeting and assisting customers, making sales and adding on products, cash register

Director

Learning Care Group
05.2022 - Current
  • Tasks; including but not limited to the tasks required to run the center on a day to day basis.
  • Interacting with staff, children, and families, giving tours and starting the enrollment process for prospective families, making sure that student files have all the company and state required forms.
  • Recording and managing child hours and payments from families, county assistance, and children's services, and appropriately allocating those finances.
  • Making daily schedule to be in compliance with state ratios, and adjusting the schedule to meet labor hours based on attendance.
  • Communicating with families in person, over the phone, through company app, and via email.
  • Completing staff evaluations based on classroom management, attendance, lesson planning and assessment tracking, and updates for parents.
  • Developed and implemented educational programs enhancing student engagement and learning outcomes.
  • Collaborated with leadership to drive strategic initiatives aligning with organizational goals.
  • Mentored and coached staff, fostering professional development and improving team performance.
  • Analyzed program effectiveness, utilizing data to inform decision-making and enhance quality of services.
  • Oversaw budgeting processes, ensuring resource allocation aligned with strategic priorities.
  • Established partnerships with community organizations to expand resources and support services for families.
  • Facilitated training sessions promoting best practices in early childhood education among staff members.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Boosted operational efficiency by optimizing supply chain processes.
  • Optimized inventory management to minimize costs and ensure product availability.
  • Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
  • Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Assistant Teacher Counselor

Prentiss Autism Center
08.2018 - 03.2022
  • Tasks: working with a team to implement meaningful learning plans for each child, provide safe and nurturing environment, create a sense of safety and learning, provide safe and appropriate interactions and instruction through lesson planning and implementation, write and assess functional behavior assessments and record data, data entry and weekly notes
  • Assisted in implementing individualized education plans for students with autism.
  • Supported classroom management to foster a positive learning environment.
  • Collaborated with lead teacher to develop engaging lesson plans and activities.
  • Adapted instructional materials to meet diverse learning needs of students.
  • Engaged in professional development workshops to enhance teaching strategies.
  • Organized classroom resources and maintained a structured environment conducive to learning.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
  • Contributed to development of IEPs, tailoring educational plans to individual student needs.
  • Assisted in organizing and supervising school events and field trips, ensuring safe and educational experience for all students.

Lead Teacher, with additional title of Team Lead since February 2018

Childtime of North Olmsted
08.2014 - 08.2018
  • Tasks, Lead Teacher: age-appropriate lesson and activity planning, as well as assessments; supervision, interaction, and care for young students
  • Tasks, Team Lead: maintain safety standards, communicate between teachers and management, miscellaneous office responsibilities, organize standards for national and state accreditations
  • Facilitated classroom management strategies to foster positive learning environments.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.

Server and Bartender

Applebee’s, West Central, Sylvania, Ohio
07.2012 - 05.2014
  • Tasks: take care of guests; providing them with food, beverages, and a satisfying dining experience
  • Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
  • Managed multiple tables efficiently during peak hours, optimizing workflow and enhancing guest experiences.
  • Implemented upselling techniques to increase average check totals while delivering personalized dining experiences.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
  • Assisted in inventory management by tracking stock levels and reporting discrepancies for timely replenishment.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Customer Service

JCPenney
12.2007 - 05.2012
  • Tasks: provide customer service at registers, move and organize clothing fixtures, run the desk for order placement and pickup, answer phones and read and input hourly sales, effectively open and organize shipments
  • Facilitated office administration and customer service to general public.
  • Maintained strong customer relations and effective customer service standards.
  • Assisted stock workers and customer service agents throughout shifts.
  • Enhanced brand reputation by delivering exceptional customer service experiences consistently.
  • Managed high call volume while maintaining excellent customer service standards.
  • Delivered exceptional customer service by addressing inquiries professionally and courteously.

Education

Associate of Arts -

Lorain County Community College

Bachelor of Science - Education

Bowling Green State University
Bowling Green, Ohio
08.2014

Skills

  • Child Growth And Development
  • Child Observation And Assessment
  • CPR
  • First Aid
  • Trauma Informed Care
  • OCCRRA instructor Level 3
  • Registered Behavior Technician courses
  • Staff leadership
  • Account management
  • Technical skills
  • Quality management
  • Resource allocation
  • Financial management
  • ServSafe Food Manager
  • Financial records analysis
  • Task delegation
  • MS office
  • Documentation and reporting
  • Computer skills
  • Business analysis and reporting
  • Managing operations and efficiency
  • Performance tracking and evaluation
  • Performance reviewing
  • Budget management
  • Negotiation and conflict resolution
  • Hiring and training
  • Fiscal management
  • Project planning
  • Scheduling and coordinating

Certification

  • ServSafe Food Manager Certification 2023-04
  • OCCRRA instructor Level 3 2023-04
  • CPR and First Aid Certified

Timeline

Director

Learning Care Group
05.2022 - Current

Assistant Teacher Counselor

Prentiss Autism Center
08.2018 - 03.2022

Lead Teacher, with additional title of Team Lead since February 2018

Childtime of North Olmsted
08.2014 - 08.2018

Server and Bartender

Applebee’s, West Central, Sylvania, Ohio
07.2012 - 05.2014

Customer Service

JCPenney
12.2007 - 05.2012

Customer Service

Victoria’s Secret, Limited Brands

Bachelor of Science - Education

Bowling Green State University

Director in Training

Learning Care Group

School Education Manager

Learning Care Group

Classroom Associate

Prentiss Autism Center

Associate of Arts -

Lorain County Community College

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Stephanie Linden