Stephanie Little
Alvin
Summary
Interested in acquiring a position with the potential for advancement where I can utilize my 20 plus years of knowledge and experience in office related fields.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
37
37
years of professional experience
Work History
Administrative Assistant Office Manager Finance Liaison/Manage Care Specialist Credentialing Specialist Team Lead
Gulf Coast Center
10.2010 - Current
- Maintain rendering provider records to ensure up to date in licensure, certifications, DEA and trainings
- Conduct monthly checks through OIG and other databases for any findings
- Receive review various documents claims to ensure correct payment received from client
- Assist Reimbursement Coordinator with special projects
- Back up for Adult and Children's clinics to include scheduling, phone assistance, insurance verification and patient responsibility
- Team Lead for Program Managers in 4 MH adult clinic & 2 Adolescent Clinics
- Prepare daily reports for clinic staff in 6 outpatient clinics to assist with payments credits insurance payments and scheduling
- Responsible for credentialing/re-enrollment with Medicaid, Medicare and 3rd Party Ins
- Maintain good relationship with Program Managers and Directors to assist with proper daily clinic flow
- Knowledgeable of HHSC Service Authorization Forms Financial Assessments
- Assist with denials and unpaid claims
- Run weekly reports in MBOW to track lost revenue
- Designated a Super User for new software implementation (Smart Care)
Asst. Director of Reimbursement
Gulf Coast Cener
01.2010 - Current
- Participated in industry conferences and educational events to stay current on emerging trends affecting healthcare reimbursement strategies.
- Led a successful appeal process against denied claims by effectively presenting supporting evidence.
- Mentored and coached reimbursement team members, fostering a culture of continuous learning and professional growth.
- Enhanced revenue growth by implementing effective reimbursement strategies and streamlining processes.
- Continuously monitored performance metrics to track progress toward established departmental goals, making adjustments as needed to ensure success.
- Developed detailed training materials for staff members on best practices in billing and coding, elevating departmental expertise and minimizing errors.
- Facilitated strong relationships with payers through ongoing communication efforts, fostering collaboration around common goals.
- Supported financial director with special projects and additional job duties.
- Established and checked coding procedures, monitored reports and updated internal files.
Secretarial Assistant
Browning Ferris Industries
01.1988 - 10.1992
- Responsible for bi-monthly payroll
- Tracked revenues in excess of $80,000 on a daily basis, produced monthly reports
- Entered data in computer using various software packages
- Provided quick and effective phone support to customers and prospects
- Supervised and trained new employees for payroll and customer service positions
Education
Mental Health Courses, Real Estate Courses
College of the Mainland
01.1989
High School -
La Marque High School
01.1987
Skills
- Proficient in computers and various software packages
- Accustomed to heavy telephone usage
- Experience in creating correspondence
- Experience in creating reports
- Experience in creating accurate records
- Proficient in Microsoft Teams
- Client Engagement
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
Timeline
Administrative Assistant Office Manager Finance Liaison/Manage Care Specialist Credentialing Specialist Team Lead
Gulf Coast Center
10.2010 - Current
Asst. Director of Reimbursement
Gulf Coast Cener
01.2010 - Current
Secretarial Assistant
Browning Ferris Industries
01.1988 - 10.1992
College of the Mainland
High School -
La Marque High School
Mental Health Courses, Real Estate Courses
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