Stephanie Lizardo Purnell
Jersey City,NJ
Summary
Energetic and bilingual customer service representative with over 15 years of professional experience in both team and individual settings. Productive worker who excels at communicating customer needs, articulating product benefits and creating solutions that provide value. Fully capable of managing, organizing and ensuring efficient operations; while maintaining exceptional service. Highly dependable and able to perform duties with minimal supervision.
Overview
6
6
years of professional experience
Work History
Processing Mail Clerk
United States Postal Service
11.2018 - Current
- Retrieves and sorts mail, including packages, by department and category
- Prepares documents, weighs mail and calculates correct postage
- Fills out mailing labels, including researching proper country codes for international mail and regional zip codes for domestic mail
- Tracks packages and records arrival of mail
- Maintains records of inventory, mail volume, package weights, and shipping costs
Education
High School Diploma -
James J Ferris High School
06.2013
Skills
- Bilingual (Spanish)
- Great Problem Solving Skills
- Exceptional Customer Service Skills
- Knowledge of Policies & Procedures
- Excellent Written & Verbal Communication
Timeline
Processing Mail Clerk
United States Postal Service
11.2018 - Current
High School Diploma -
James J Ferris High School
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