Stephanie L. Norris

- Entered, validated and processed customer purchase orders as well as reviewed accuracy and data of order

- Coordinated and worked with directly with different departments to fulfill customers orders

- Managed specific Account as the primary contact for order related queries and working directly with buyers, account managers and sales specialists.

- Provided support on issues and assisted in identifying the root cause

-Worked under pressure and managed multiple orders simultaneously

• Compute incoming and outgoing funds and sales
• Responsible for balancing cash office; prompt problem solving and calculations
• Responsible for greeting, responding and resolving questions and concerns
• Multitasking a service desk; answering frequent calls, handling excessive money and serving customers in need
• Manage and supervise a department of over 30 associates
• Assist in rescheduling and adjusting work schedules
• Work closely with management assisting in ways to better the store as a team

• Answered and directed all incoming calls to the corporate office
• Greeted visitors courteously and professionally
• Received, sorted and distributed all incoming mail and packages
• Maintained inventory and purchased office supplies for various departments
• Updated HR directory incorporating positional changes and new hires
• Contacted vendors for price negotiations