Motivated and adaptable professional with a diverse background in education, customer service, retail sales, and hospitality. Currently pursuing a degree in Human Resource Management. Early experiences in the restaurant industry instilled values of teamwork, adaptability, and delivering exceptional service under pressure. Transitioning from roles as a substitute teacher and special education paraprofessional, communication, patience, and problem-solving skills have been honed. At T-Mobile, interpersonal and conflict resolution abilities have been refined in a fast-paced, customer-centric setting. Actively working towards transitioning into a Human Resources role to leverage hands-on experience and academic training for fostering inclusive and efficient workplaces.
Hi, I’m
Stephanie Long
Reidsville,GA
Summary
Overview
15
years of professional experience
2
years of post-secondary education
Work History
T-Mobile
Mobile Associate
02.2025 - Current
Job overview
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Bulloch County SchoolsStatesboro, GA
Substitute Teacher, K-12
08.2024 - 01.2025
Job overview
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Savannah Chatham County Public School SystemSavannah, GA
Special Education Paraprofessional
11.2023 - 05.2024
Job overview
- Monitored student classroom and outdoors activities to promote student safety.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Supported teacher in development of individual learning strategies.
- Maintained positive attitude and affirmatively communicated with each student.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Provided individualized reading, writing and math instruction to support student development.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Bulloch County SchoolsStatesboro, GA
Substitute Teacher, K-12
08.2023 - 11.2023
Job overview
- Utilized variety of instructional strategies to meet individual student needs.
- Followed lesson plans designed by absent teachers.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Implemented classroom management techniques to maintain positive learning environment.
- Monitored student performance and provided feedback to inform instruction.
- Monitored student behavior and administered discipline as needed.
- Supervised lunchroom and recess activities.
Kelly Educational ServicesReidsville, GA
Substitute Teacher
03.2019 - 05.2023
Job overview
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
MultipleReidsville, Georgia
Various Food Service Jobs
01.2010 - 02.2019
Job overview
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Capella UniversityOnline
Bachelor In Science from Human Resources Management
06.2025 - Current
University Overview
Transferred from Southern New Hampshire University to Capella University to take advantage of employer-sponsored tuition assistance. Enrollment at Capella was delayed slightly due to a 90-day eligibility period for the tuition benefit.
Sophia LearningOnline
Core Classes from General Studies
03.2025 - 05.2025
University Overview
Completed general education and elective coursework through Sophia Learning while awaiting enrollment at Capella University. Courses were completed under Capella’s partnership with Sophia, which includes access as part of tuition for admitted students.
Southern New Hampshire UniversityHooksett, NH
Associate Of Arts And Sciences from General Studies
08.2024 - 03.2025
University Overview
I began my degree at Southern New Hampshire University before transferring to Capella University to continue my studies with the support of employer-sponsored tuition assistance.
Schenck Job CorpsPisgah Forest, NC
Vocational from Culinary Arts
01.2009 - 01.2010
University Overview
Completed a vocational program in Culinary Arts through Job Corps, gaining hands-on training in food preparation, kitchen safety, and hospitality service.
Skills
- Preparing reports
- Project coordination
- Customer engagement
- Supporting sales staff
- Problem-solving
- Relationship building
- Loss prevention
Timeline
Capella University
Bachelor In Science from Human Resources Management
06.2025 - Current
Sophia Learning
Core Classes from General Studies
03.2025 - 05.2025
Mobile Associate
T-Mobile
02.2025 - Current
Southern New Hampshire University
Associate Of Arts And Sciences from General Studies
08.2024 - 03.2025
Substitute Teacher, K-12
Bulloch County Schools
08.2024 - 01.2025
Special Education Paraprofessional
Savannah Chatham County Public School System
11.2023 - 05.2024
Substitute Teacher, K-12
Bulloch County Schools
08.2023 - 11.2023
Substitute Teacher
Kelly Educational Services
03.2019 - 05.2023
Various Food Service Jobs
Multiple
01.2010 - 02.2019
Schenck Job Corps
Vocational from Culinary Arts
01.2009 - 01.2010
Similar Profiles
Luis QuilesLuis Quiles
Sales Associate at T-MobileSales Associate at T-Mobile
Ryan HelveyRyan Helvey
MOBILE EXPERT at T-MobileMOBILE EXPERT at T-Mobile
Qamar ShahQamar Shah
Sales Associate at T-MobileSales Associate at T-Mobile
Precious VaughnPrecious Vaughn
Mobile Expert at T-MobileMobile Expert at T-Mobile
KeyAsia BowersKeyAsia Bowers
CNA at Meadows Health & RehabilitationCNA at Meadows Health & Rehabilitation