Stephanie Longoria
El Campo
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
14
14
years of professional experience
Work History
Secretary
ECISD Transportation Department
12.2024 - Current
- Managed daily office operations, ensuring efficient workflow and communication within department.
- Coordinated transportation schedules, optimizing route efficiency and resource allocation.
- Assisted in maintaining accurate records of fleet maintenance and vehicle inspections.
- Supported the processing of transportation requests, enhancing response time and customer service.
- Developed filing systems that improved document retrieval speed and accuracy within the department.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted coworkers and staff members with special tasks on daily basis.
- Utilized payroll software for efficient data entry and reporting.
- Coordinated with vendors to resolve discrepancies and ensure timely payments.
- Maintained organized records of invoices, ensuring compliance with company policies.
- Implemented best practices for data entry, enhancing overall efficiency in operations.
Medical Assistant
Mid Coast Medical Clinic
07.2018 - 12.2024
- Assisted in patient intake and maintained accurate medical records.
- Supported healthcare providers during examinations and procedures.
- Scheduled patient appointments and managed follow-up communications.
- Administered medications and performed basic laboratory tests.
- Maintained cleanliness and organization of examination rooms.
- Coordinated with insurance companies for patient billing inquiries.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Office Manager
Crust Chemicals
12.2011 - 09.2014
- Streamlined office operations through effective scheduling and resource allocation.
- Managed vendor relationships and negotiated contracts to optimize service delivery.
- Developed and implemented office policies to enhance operational efficiency.
- Supervised administrative staff, providing training and performance feedback.
- Maintained office supplies inventory, reducing costs through strategic purchasing decisions.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Education
No Degree - Medical Assistant
Victoria College
Victoria01-2008
High School Diploma -
El Campo High School
El Campo TX05-2003
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- File management
- Document preparation
- Schedule management
- Payroll processing
- Spreadsheet management
- Accounts receivable and payable
- Appointment coordination
- Payment posting
- Inventory purchasing
Timeline
Secretary
ECISD Transportation Department
12.2024 - Current
Medical Assistant
Mid Coast Medical Clinic
07.2018 - 12.2024
Office Manager
Crust Chemicals
12.2011 - 09.2014
No Degree - Medical Assistant
Victoria College
High School Diploma -
El Campo High School