Stephanie Lopez
Las vegas
Summary
Dynamic professional with a proven track record at Wells Fargo, excelling in cash handling and customer relationship development. Known for enhancing customer satisfaction through efficient transaction processing and effective problem-solving. Demonstrated attention to detail and professionalism, fostering trust and loyalty among clients while minimizing discrepancies in financial records.
Overview
2
2
years of professional experience
Work History
Bank Teller
Wells Fargo
05.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Educated customers on use of banking website and mobile apps.
Order Picker
Amazon
01.2023 - 01.2024
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Sales Associate
Pandora
10.2023 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV05.2019
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Cash counting
- Customer relationship development
- Patience and empathy
- Transaction processing
- Listening and comprehension
- Relationship building
- Decision-making
- Transaction processing accuracy
- Financial transactions
- Problem-solving
- Time management
Languages
Spanish
Full Professional
Timeline
Bank Teller
Wells Fargo
05.2024 - Current
Sales Associate
Pandora
10.2023 - 04.2025
Order Picker
Amazon
01.2023 - 01.2024
High School Diploma -
Las Vegas High School
Similar Profiles
Laxmikanth ChittampallyLaxmikanth Chittampally
Senior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells FargoSenior Operational Processor at Wells Fargo India Solution PVT Ltd, Wells Fargo
Mayank OberoiMayank Oberoi
Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)Financial Accounting Associate/ Alteryx SME at Wells Fargo International Solutions Private LTD (Wells Fargo)
Yesenia SalgadoYesenia Salgado
Associate Personal Banker at Wells Fargo Bank, N.A.Associate Personal Banker at Wells Fargo Bank, N.A.
Sravani YelamarthiSravani Yelamarthi
Sr. Java Developer at Wells FargoSr. Java Developer at Wells Fargo
RYAN REIDELBACHRYAN REIDELBACH
Operations Manager at W.H. SmithOperations Manager at W.H. Smith