Stephanie Lopez
Castaic,CA
Summary
Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Reliable Senior Custodian known for high productivity and efficient task completion. Specialized skills include advanced knowledge of cleaning protocols, expertise in maintenance equipment operation, and strong ability to manage inventory supplies. Excel in time management, adaptability, and effective communication, ensuring top performance in fast-paced environments.
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Resourceful Cook known for high productivity and efficient task completion. Specialize in menu planning, inventory management, and health code compliance. Excel in time management, teamwork, and adaptability, ensuring seamless kitchen operations and consistent customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Griffith Park Healthcare Center
Glendale, CA
07.2024 - Current
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Distributed drinking water and nourishment to residents.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Transported residents within the facility as needed.
CNA
Burbank Healthcare & Rehabilitation Center
Burbank
10.2023 - 08.2024
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Distributed drinking water and nourishment to residents.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Conducted patient education on health maintenance and disease prevention.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Supplied, collected and emptied patient bedpans on frequent basis.
Senior Custodian
UCLA Extension
Los Angeles
04.2023 - 10.2023
- Monitored building security and safety by locking doors or avoiding hazards.
- Checked and stocked inventory throughout facility to meet expected demands.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Operated floor machines to strip wax build-up from tile floors.
- Cleaned up spills promptly using appropriate cleaning materials.
- Dusted furniture, machines or equipment.
- Reported or resolved observed hazards observed and followed up to verify resolution.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Adhered to all safety protocols while performing job duties.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Removed trash from building areas on a regular basis.
- Maintained and cleaned assigned areas, including vacuuming carpets, mopping floors, dusting furniture, and washing windows.
- Serviced, cleaned and restocked restrooms.
- Monitored inventory levels of custodial supplies; ordered more when necessary.
- Ensured that all equipment was in proper working order at all times.
- Mixed water and detergents or acids to prepare cleaning solutions.
Taqueria Manager Assistant
Vallarta Supermarket
Santa Clarita
10.2020 - 04.2023
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with industry regulations and company policies.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Coached, mentored and trained team members in order to improve their job performance.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Delegated work to staff, setting priorities and goals.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed and implemented strategic plans to achieve company objectives.
- Monitored staff performance and addressed issues.
- Worked effectively in team environments to make the workplace more productive.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted organizational efforts by filing, entering data and answering phones.
- Broke down boxes for garbage and recycling.
Cook
McDonald's
Valencia, CA
03.2020 - 10.2020
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Checked quality of food products to meet high standards.
- Requested supplies and equipment orders, explaining needs to managers.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Resolved customer complaints regarding food quality or services provided.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Managed portion control using correct utensils during preparation and plating.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Adhered to food safety standards when storing and preparing foods.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Distributed food to service staff for prompt delivery to customers.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Executed proper techniques when preparing menu item ingredients.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Checked completed orders for correct quantity and quality.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Grilled and deep fried various foods from meats to potatoes.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Monitored stock levels of food items and ordered more when necessary.
- Followed established procedures and requirements for safe food handling, storage and service.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Set up and performed initial prep work for soups, sauces and salads.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Set up work stations prior to opening to minimize prep time.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Monitored temperatures of prepared food and cold-storage areas.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Organized storage areas for efficient usage of space.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
Education
Certificate - CNA
LGL College
La Habra, CA08-2023
Skills
- Patient care
- Vital signs monitoring
- Activities of daily living
- Safety protocols
- Medical supply management
- Interdisciplinary collaboration
- Empathy and compassionate care
- Ambulatory assistance
- Patient transfers
- Patient positioning
- Range of motion exercises
- CPR certified
- Collecting vital signs
- Patient management
- Cleaning protocols
- Hazardous material handling
- Floor maintenance
- Equipment operation
- Waste disposal
- Team collaboration
- Time management
- Problem solving
- Conflict resolution
- Task delegation
- Surface polishing
- Adaptability
- Safety compliance
- Attention to detail
- OSHA compliance
- Recycling programs
- Pressure washing
- Advanced cleaning techniques
- Multi-tasking
- Floor waxing
- Health and hygiene standards
- Self motivation
- Chemical handling
- Use of Protective Gear
- Restroom servicing
- Biohazard disposal
- Teamwork
- Maintaining building security
- Interpersonal skills
- Excellent communication
- Quality control
- Handle hazardous chemicals
- Customer service
- Employee training
- Team leadership
- Inventory management
- Quality assurance
- Effective communication
- Schedule management
- Customer relationship management
- Communication skills
- Supply chain management
- Financial reporting
- Innovation management
- Staff training
- Corporate social responsibility
- Sales growth
- Emergency response
- Retail operations management
- Documentation and reporting
- Shift scheduling
- Negotiation and conflict resolution
- Plan projects
- Problem-solving aptitude
- Marketing
- Team motivation
- Food preparation
- Sanitation practices
- Recipe adherence
- Portion control
- Professionalism
- Team building
- Staff supervision
- Plating and presentation
- Food cost control
- Safe food handling
- Order verification
- Kitchen equipment operation and maintenance
- Temperature control
- Opening and closing procedures
- Organizational skills
- Communication
- Sauce making
- Seafood preparation
- Strong attention to safe food handling procedures
- Product rotations
- Dish preparation
- Bulk food preparation
- Grilling
- Cooking
- Adaptability and flexibility
- Braising Skills
- Time management abilities
- Foodservice sanitation
- Frying and sautéing
- Food production scheduling
- Fine dining
Certification
- Certified Nursing Assistant
- BLS Certificate
- Food Handler Certificate
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
CNA
Griffith Park Healthcare Center
07.2024 - Current
CNA
Burbank Healthcare & Rehabilitation Center
10.2023 - 08.2024
Senior Custodian
UCLA Extension
04.2023 - 10.2023
Taqueria Manager Assistant
Vallarta Supermarket
10.2020 - 04.2023
Cook
McDonald's
03.2020 - 10.2020
Certificate - CNA
LGL College
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