Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Stephanie Lopez Barraza

Columbus Junction,Iowa

Summary

Certified Nursing Assistant with experience serving pediatric patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environment. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CNA

Aveanna Heathcare
Aurora, CO
04.2022 - Current
  • Assisted patient with activities of daily living, including bathing, dressing and grooming.
  • Assisted patient with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Assisted patient in ambulation and transfers using proper body mechanics.
  • Reported changes in patient conditions to registered nurse or physician.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Participated in educational programs designed to improve knowledge of health care practices.
  • Observed and reported unusual symptoms and changes to charge nurse.

Sales Associate

Cricket Wireless
Wheat Ridge, CO
03.2011 - 04.2016
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Processed transactions using a point-of-sale system.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Clothing Sales Associate

Al's Formal Wear
Northglenn, CO
05.2009 - 02.2011
  • Greeted customers and provided excellent customer service.
  • Maintained a neat and organized sales floor.
  • Folded and hung clothing items according to store standards.
  • Recovered clothing items from fitting rooms and returned to specified department areas.
  • Operated the cash register to complete transactions.
  • Facilitated positive guest experiences by promptly locating desired items for customers.
  • Assisted in product selection, offering advice on fit, style, color and fabric.
  • Answered phone calls from customers regarding inquiries about products or services offered by the store.
  • Processed cash payments for customer purchases.

Education

High School Diploma -

Hidden Lake High School
Westminster, CO
05-2007

Skills

  • Toileting Assistance
  • Feeding Assistance
  • Patient Care
  • Compassion and Empathy
  • Patient-Focused Care
  • Direct Patient Care
  • Care Plan Implementation
  • General Housekeeping Ability
  • Preparing Meals
  • Quick Problem Solver
  • Pediatric Care
  • Meal Planning
  • Goal-Oriented
  • Mobile Application Development
  • Mobile Device Management
  • Customer Assistance
  • Product Knowledge
  • Payment Processing
  • Cash Handling
  • Retail Merchandising
  • Store Organization
  • Building Customer Loyalty
  • POS Software
  • Time Management
  • Professional Demeanor
  • Customer Service
  • Meeting Sales Goals
  • Adaptability
  • Ability to Lift 40 Pounds
  • Problem-Solving Abilities

Languages

Spanish
Native/ Bilingual

Certification

Colorado Board of Nursing

Certified Nurse Aide

NA.00810374

References

References available upon request.

Timeline

CNA

Aveanna Heathcare
04.2022 - Current

Sales Associate

Cricket Wireless
03.2011 - 04.2016

Clothing Sales Associate

Al's Formal Wear
05.2009 - 02.2011

High School Diploma -

Hidden Lake High School
Stephanie Lopez Barraza