Summary
Overview
Work History
Education
Skills
Awards
Languages
Additional Information
Timeline
Generic

Stephanie Lora

Bronx,NY

Summary

Dynamic and bubbly individual with a passion for public speaking, customer service, and education seeks a role to leverage strengths in communication and teamwork. Skilled in fostering positive guest experiences and providing exceptional assistance. Dedicated to aiding in education and creating engaging learning experiences tailored to meet individual needs.

Overview

1
1
year of professional experience

Work History

Tutor

Cardinal Spellman High School
09.2023 - Current

I offer academic help to peers before exams, focusing on specific subjects or topics. Using engaging teaching methods, I clarified concepts, boosted comprehension, and built confidence. My approach accommodated different learning styles, leading to improved exam success.

Discovery Guide Volunteer Program

Bronx Zoo
04.2023 - Current

Duration: Spring Season (April - June) Completed 107 hours in 2023 Scheduled to complete an additional 107 hours in 2024 As a Discovery Guide at the Bronx Zoo, I excel in guest service, engaging visitors with interactive activities for a memorable experience. Proficient communication enables me to convey information about zoo animals, conservation programs, and environmental initiatives effectively. Navigating the zoo's large grounds has sharpened my problem-solving and navigational skills in addressing visitor inquiries. I thrive in teamwork, collaborating with fellow guides to enhance the visitor experience and support educational goals.

Special Education Teacher's Assistant

P.s. 89
11.2022 - Current

Experienced in supporting students in special education. Eager to provide dynamic assistance in elementary classrooms through tutoring, supervision, and care to enhance diverse learners' experience.

Education

Cardinal Spellman High School
1 Cardinal Spellman Pl, Bronx, NY 10466
06.2025

Skills

  • Public Speaking
  • Communication
  • Retail Management
  • Organization and preparation
  • Adaptability
  • Visitor relations/Guest Services
  • Collaboration and Team Leadership
  • Problem-Solving
  • Research
  • Arts, Culture, and Inclusivity

Awards

  • "Retail Management: Merchandising, Sales and Customer Communications", 03/01/2024, Training Certificate Completion: Developed skills in creating inviting store environments, optimizing sales strategies, and fostering strong customer service skills. Key course modules included: "Retail Management, Merchandising, and Pricing Sales Process", "Checkout, and Consumer Behavior", "Trends, Targeting, and Communicating with Customers", and "Retail Environment and Customer Relationships."
  • "Sexual Harassment Prevention Program", 03/01/2024, Training Certificate of Completion: Completed Sexual Harassment Prevention Training program, emphasizing legal framework, prevention, and fostering safe work environments in compliance with NYC Human Rights Law.

Languages

Spanish
Native or Bilingual

Additional Information

Music/Artistic Achievements:

  • Drama Club/Theater Experience: Extensive after-school hours, rehearsing daily from 3:00 PM to 6:30 PM, to hone acting skills and prepare for public performances. Successfully took on three distinct characters in my school play, showcasing my commitment to role portrayal.
  • Dance Experience: Consistently participated in dance classes for several years, exploring diverse styles and techniques to enhance my skills and artistic expression.

Timeline

Tutor

Cardinal Spellman High School
09.2023 - Current

Discovery Guide Volunteer Program

Bronx Zoo
04.2023 - Current

Special Education Teacher's Assistant

P.s. 89
11.2022 - Current

Cardinal Spellman High School
Stephanie Lora