Stephanie Lovrin
4971 Ponderosa Drive ,CA
Summary
Graduate of California State University, Sacramento, with a Bachelor of Arts in Psychology. Professional goals of becoming a licensed Therapist. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Seeking and maintaining full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Adaptive Skills Trainer
SOAR
10.2023 - Current
- Empower clients to speak up for themselves
- Navigating social situations
- building meaningful relationships with others
- Enhance social skills
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
- Adapted instructional materials based on client performance data, ensuring continued progress toward goals.
- Streamlined daily routines for clients using visual schedules, prompting systems, and other organizational tools as needed.
Registered Behavioral Technician
ACES
01.2022 - 10.2023
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Effectively managed challenging situations by employing de-escalation techniques as needed for client safety and wellbeing.
Customer Service Associate
King Soopers
10.2021 - 03.2022
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Resolved concerns with products or services to help with retention and drive sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Leasing Agent
The Crossings Student Living
02.2019 - 09.2020
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Kept meticulous records of correspondence between management and tenants.
- Distributed and followed up on tenant renewal notices.
- Scheduled various contractors to complete needed work on vacant and occupied units.
Grocery Checker
Rays Food Place
07.2017 - 08.2019
- Checked for outdated and overripe grocery items and removed from inventory.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Monitored self-checkout systems and provided assistance or intervention where required.
Customer Service Associate
In-N-Out Burger
02.2015 - 08.2017
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained a cash register and took orders
- Maintained a clean restroom and dining room area
Education
Bachelor of Arts - Psychology
California State University, Sacramento
12.2021
High School Diploma -
Analy High School
Sebastopol, CA06.2017
Skills
- Adaptability and Flexibility
- Attention to Detail
- Critical Thinking
- Crisis Management
- Needs Assessment
- Verbal and Written Communication
- Problem Solving
- Encouragement and Motivation
- Self-Motivated
Accomplishments
- Bachelor's of Arts in Psychology from California State University, Sacramento
- Black Belt in American Taekwondo
Timeline
Adaptive Skills Trainer
SOAR
10.2023 - Current
Registered Behavioral Technician
ACES
01.2022 - 10.2023
Customer Service Associate
King Soopers
10.2021 - 03.2022
Leasing Agent
The Crossings Student Living
02.2019 - 09.2020
Grocery Checker
Rays Food Place
07.2017 - 08.2019
Customer Service Associate
In-N-Out Burger
02.2015 - 08.2017
Bachelor of Arts - Psychology
California State University, Sacramento
High School Diploma -
Analy High School
Similar Profiles
Saad AlshmmariSaad Alshmmari
Partner at SOARPartner at SOAR
Kelsey BrauseKelsey Brause
Registered Behavior Technician at Soar Autism CenterRegistered Behavior Technician at Soar Autism Center
Jennifer DewJennifer Dew
Program Coordinator at SOAR Tutoring and AdvocacyProgram Coordinator at SOAR Tutoring and Advocacy
Vincent MullinsVincent Mullins
Prep Cook / Caregiver at House of HopePrep Cook / Caregiver at House of Hope
Raymond KnightRaymond Knight
Maintenance Technician at Covia HoldingsMaintenance Technician at Covia Holdings