Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Lowe

Norcross,GA

Summary

In summary: I love Olipop. The fruit punch and grape are my go-tos. I am not a real soda drinker: Coke, Pepsi, etc - no thank you! I tried Olipop by accident, thinking it was more of a kombucha a few years ago and I'm hooked. Now that I ee you guys are hiring in Atlanta - I think we'd be a perfect fit!

I have years of experience in merchandising. I have built solid relationships with store management and other vendors. I have lead teams, managed several hundred people, trained/coached/developed those same folks. I successfully transitioned my current company through a complete software change seamlessly while managing to train the drivers on the software while simultaneously ensuring our customers were taken care of. I predict trends, review past sales to prepare for current product availability, and I am the absolute queen of finding a better, faster way of doing things leading to a more desirable outcome. I am funny, smart and I take a tremendous amount of pride in my work. It is tied to who I am so I want it to be the best always.

Idk. Think about it. We could be good together, you guys & me. *draws heart in sand with toe*

Overview

23
23
years of professional experience

Work History

General Manager

Lipsey Mountain Spring Water
06.2011 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients and partners to ensure long-term success and loyalty.
  • Formulated policies and procedures to streamline operations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Assistant Store Manager

Kohls Department Store
11.2007 - 06.2011
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Merchandiser Manager

IBC Bakery
02.2002 - 05.2007
  • Evaluated vendor performance regularly, identifying areas for improvement or potential partnership opportunities.
  • Conducted regular competitors' analysis, adjusting strategies to maintain a competitive edge in the market.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Reduced stock discrepancies through regular audits and accurate record-keeping practices.
  • Streamlined inventory management processes for enhanced efficiency and reduced waste.
  • Coordinated seasonal merchandise transitions, maintaining accurate stock levels for timely replenishment.
  • Analyzed sales data to identify trends, ensuring optimal product placement and promotion strategies.
  • Optimized product assortment based on customer preferences, maximizing revenue potential.
  • Implemented creative visual displays to attract customers and boost sales performance.
  • Increased sales by implementing effective merchandising strategies and collaborating with store partners.
  • Enhanced customer satisfaction by addressing inquiries promptly and providing expert product knowledge guidance when needed.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Maintained updated product knowledge to successfully educate and advise customers.

Education

High School Diploma -

Judson High School
Live Oak, TX
05-1991

Skills

  • Effective team management
  • Problem resolution
  • Process optimization expertise
  • Supportive team participant
  • Time management
  • Relationship management

Languages

Spanish
Native or Bilingual

Timeline

General Manager

Lipsey Mountain Spring Water
06.2011 - Current

Assistant Store Manager

Kohls Department Store
11.2007 - 06.2011

Merchandiser Manager

IBC Bakery
02.2002 - 05.2007

High School Diploma -

Judson High School

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