Stephanie Lozano
Pharr,TX
Overview
12
12
years of professional experience
Work History
Electrical Helper
EMCOR
Texas City, Texas
06.2022 - 05.2025
- Verified correct settings on transformers prior to energizing the system.
- Conducted safety inspections of electrical systems.
- Organized materials, tools, and supplies used during jobsite tasks.
- Operated hand tools such as drillers, grinders, saws, crimpers.
- Assisted Electricians in installing and connecting wires, outlets, and fixtures.
- Performed maintenance on wiring systems and equipment.
- Repaired malfunctioning circuits and components.
- Responded quickly and efficiently to emergency situations requiring immediate attention.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Followed relevant electrical and building codes for each job.
Electrical helper labor
PCL Construction
Lufkin, Texas
08.2019 - 04.2022
- Responded quickly and efficiently to emergency situations requiring immediate attention.
- Provided support to electricians during emergency repair situations.
- Operated hand tools such as drillers, grinders, saws, crimpers.
- Conducted safety inspections of electrical systems.
- Organized materials, tools, and supplies used during jobsite tasks.
- Cleaned up work areas after completing assigned tasks.
- Followed established safety rules while working with electricity.
- Used ladders when necessary to reach high places for installations and repairs.
Customer Service Representative
Maximus
Edinburg, Tx
08.2017 - 06.2019
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Data Entry Clerk
Con Mi Gente Inc
Mission, TX
07.2013 - 06.2017
- Followed up on pending tasks until completion.
- Compiled reports based on gathered information.
- Utilized specialized software applications related to the job role.
- Maintained confidentiality of sensitive information entered into the system.
- Provided support to management staff in regards to data entry processes.
- Organized files according to established procedures for easy retrieval later on.
- Operated various office equipment such as scanners, printers. when required.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Exceeded quality goals to support team productivity.
Education
Cosmetology Certificate - Cosmotology
UCAS University of Cosmetology Arts & Sciences
McAllen, TX04-2010
High School Diploma -
Valley View High School
Hidalgo, TX06-2008
Skills
- Jobsite organization
- Team collaboration
- Customer service
- Communication skills
- Emergency response
Timeline
Electrical Helper
EMCOR
06.2022 - 05.2025
Electrical helper labor
PCL Construction
08.2019 - 04.2022
Customer Service Representative
Maximus
08.2017 - 06.2019
Data Entry Clerk
Con Mi Gente Inc
07.2013 - 06.2017
Cosmetology Certificate - Cosmotology
UCAS University of Cosmetology Arts & Sciences
High School Diploma -
Valley View High School