TABITHA DAVIDSON-JADWIN
Liberty,MO
Summary
Practice administrator with over 14 years of experience in rehabilitation and medical practice management with a strong background in business and healthcare in both the private and nonprofit sector. Results driven with success proven in financial analysis, credentialing, and workflow efficiencies. Extensive experience in managing multiple teams, both clinical and administrative.
Overview
14
14
years of professional experience
Work History
Director of Revenue Cycle
Cornerstones of Care
11.2023 - Current
- Optimize billing protocol using agency electronic health record (EHR) software, myAvatar, for new and existing programs and billing streams
- Oversee billing of insurance, Medicaid MCO, and other third-party billing by establishing proper billing clearinghouse protocol, ensuring team members are trained, and all systems are in place and adequately supported
- Direct and provide oversight to processes by which agency non-medical accounts receivable aging is frequently and carefully monitored and balances are consistently followed up on to ensure predictable agency cash flow
- Ensure day-to-day operations of revenue cycle are properly functioning including correct application of payments to outstanding balances, timely follow-up on credit balances, ensuring self-pay collection process is operating according to policies, smooth monthly transfer of myAvatar data into financial accounting software, reconciliations of applied payments to cash records performed, rate changes entered and tested in a timely manner, and so forth
- Overseeing the monthly reconciliation process of relative/ kinship/ non-relative kinship payment data extracted from billing/ program software is accurate and appropriate for use to pay monthly stipend to those caring for foster children
- Analyze trends and create ad-hoc analytical reports on open balances and account write-off risks
- Oversee credentialing process in-house, this includes overseeing that recertifications are performed when required, licensing of new team members is handled expediently upon hire, and process is transparent and well communicated for relevant clinical staff and their managers and director.
Director of Rehabilitation and Clinical Services
Alphapointe
11.2020 - 11.2023
- Responsible for all day-to-day operations for a nonprofit vocational rehabilitation and low vision clinics in both Kansas and Missouri
- Credentialing and licensing, working with organizations as well as state and federal regulations to ensure personnel are properly trained, licensed and certified
- Works closely with state rehabilitation services on contracting and client rehabilitation care
- Develops and updates policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability
- Raises performance in areas of sales, management and operations by identifying and targeting areas in need of improvement
- Achieves or exceeds financial goals on regular basis by controlling expenses, optimizing schedules and utilizing staff efficiently
- Analyzes budgets, financial reports and projections for accurate reporting of financial standing
- Establishes new programs to meet community needs
- Establishes annual performance goals for employees and provides feedback on methods for reaching those milestones.
Practice Administrator
Spine Surgery, LTD
05.2010 - 12.2022
- Responsible for all day-to-day practice operations for 3 physicians, 1 nurse practitioner and support staff
- Managing business and clinical staff day-to-day operations, including recruitment, selection, assessment and terminations, payroll processing and benefits coordination
- Credentialing and licensing, working with organizations as well as state and federal regulations to ensure personnel are properly trained, licensed and certified
- Vendor selection and management, including contract negotiations, accounts payable, and inventory ordering and tracking
- Responsible for all financial management components, including cash flow management, financial reporting and analysis, reducing costs across the business
- Implement and administer programs, policies, and practices to ensure that the organization complies with HIPAA, federal, state, and local regulations
- Worked closely with physicians to enhance medical practice operations, maximize reimbursement, collections and contain costs
- Development and execution of comprehensive marketing strategies resulting in dramatic increases in patient referrals
- Implementation and roll-out of EMR and Telehealth services within the organization.
Education
BACHELORS OF BUSINESS ADMINISTRATION -
University of Missouri - Kansas City
Kansas City, MO01.2007
Skills
- Workflow Management
- Policy Development
- Clinical Staff Management
- Rehabilitation Programs
- Critical Thinking
Timeline
Director of Revenue Cycle
Cornerstones of Care
11.2023 - Current
Director of Rehabilitation and Clinical Services
Alphapointe
11.2020 - 11.2023
Practice Administrator
Spine Surgery, LTD
05.2010 - 12.2022
BACHELORS OF BUSINESS ADMINISTRATION -
University of Missouri - Kansas City
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