Stephanie Luna
Los Angeles,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Human Resources Specialist
Essey Construction Company Inc.
2017.10 - Current
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Processed employee claims involving performance issues and harassment.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Collaborated with managers to identify and address employee relations issues.
- Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Participated in recruitment and selection process for new hires.
- Manages worker compensation claims and process through insurance adjuster.
- Arranges medical appointments and follows up with employees injury.
Payroll Manager
Essey Construction Company Inc.
2017.10 - Current
- Orchestrated and deployed employee timekeeping program to improve measurements of overtime and employee work hours.
- Calculated deductions and processed payroll for employees.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Established comprehensive documentation of payroll policies and procedures for easy reference by all staff members.
- Generated paper checks for employees to complete payroll distribution.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Developed comprehensive training materials for new hires in the payroll department, facilitating a smooth onboarding process.
- Resolved issues pertaining to tax filings by collaborating with state agencies and internal departments promptly.
- Processed payroll garnishments such as tax liens and child support.
- Generated reports to track employee time and attendance.
- Processed timecards and payroll data for team of employees.
Account Executive - Payables and Receivables
Essey Construction Company Inc.
2017.10 - Current
- Generated invoices upon receipt of billing information and tracked collection progress.
- Matched purchase orders with invoices and recorded necessary information.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Assisted in annual budget preparation by providing timely and accurate account balance information to the finance department.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Inspected account books and recorded transactions.
Barista Shift Supervisor
Starbucks
2015.03 - 2018.09
- Safeguarded employee safety by enforcing strict adherence to company health protocols and providing regular training in food handling best practices.
- Maximized profitability with cost-saving initiatives such as better portion control, reducing waste, and optimizing labor allocation.
- Contributed to store growth through active participation in local events which promoted brand awareness and drove customer engagement.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Controlled food costs and managed inventory.
- Accurately completed end-of-day financial tasks worth over $[Amount] of cash and card transactions daily.
- Directed food preparation and cooking activities to meet health and safety standards.
- Assisted in the development and implementation of new store policies, leading to improved efficiency and a more cohesive team dynamic.
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
Shift Supervisor
Pacific Theaters
2012.05 - 2015.08
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Conducted routine inspections to check quality and compliance with established specifications.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
California State University - Northridge
Northridge, CAHigh School Diploma -
Palisades Charter High School
Pacific Palisades, CA06.2011
Skills
- New Hire Onboarding
- Documentation and Recordkeeping
- Candidate Sourcing
- Strategic Planning
- Human Resources Support
Timeline
Human Resources Specialist
Essey Construction Company Inc.
2017.10 - Current
Payroll Manager
Essey Construction Company Inc.
2017.10 - Current
Account Executive - Payables and Receivables
Essey Construction Company Inc.
2017.10 - Current
Barista Shift Supervisor
Starbucks
2015.03 - 2018.09
Shift Supervisor
Pacific Theaters
2012.05 - 2015.08
California State University - Northridge
High School Diploma -
Palisades Charter High School
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