STEPHANIE LUNSFORD
Prattville,AL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Housekeeper
FAMILY SUNSHINE CENTER
07.2020 - 08.2025
- Organize storage and common areas, such as kitchen, living room, bathrooms, closets, and pantry area.
- Monitoring/Ordering groceries and other items needed for shelter on a weekly basis.
- Make grocery list and pick up groceries once a week.
- Disinfect surfaces throughout shelter on a daily basis, such as counters, tables, seating, flooring, and bathroom areas.
- Assist in central office when needed, Watch cameras, letting clients in and out and answering phones.
- Helped assist picking up/dropping off clients to and from locations.
- Sort through donations and put in appropriate place.
- Wash, dry, and fold linen.
- Sanitize common areas.
- Dust blinds, sprinkler systems, HVAC grills, and return vents.
- Record daily temperature log for food bank and proper paperwork completed each pick up.
- Put out food in the kitchen as needed, check for old items, daily.
- Provide assistance to clients as needed.
- Any other task that comes available, assist when able.
- Dust-mopped, swept, and mopped floors to maintain a clean and safe environment.
- Cleaned and restocked kitchen and restroom areas with Cleaning supplies and toiletries daily.
- Demonstrated ability to clean and organize and pack multiple rooms efficiently and effectively.
- Displayed strong organizational skills while managing housekeeping and food supplies for shelter.
- Prioritized work tasks and remained flexible to workload changes.
- Exercised great attention to detail when inspecting areas for dirt or stains before and while cleaning.
- Committed to maintaining high standards of hospitality services, ensuring client satisfaction.
- Maintained a safe working environment.
- Prepared and assembled food boxes for distribution to clients.
- Removed trash from shelter daily to maintain cleanliness and hygiene.
- Maintained cleanliness and tidiness of rooms, ensuring a comfortable and welcoming environment for clients.
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results.
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure client satisfaction.
- Addressed client inquiries or concerns regarding housekeeping services, effectively resolving issues to enhance client experience.
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment.
- Managed inventory levels of cleaning and food supplies by monitoring usage patterns and submitting purchase orders as needed.
- Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in shelter.
- Adhered strictly to confidentiality guidelines when in shelter, occupied rooms or handling personal belongings left behind by clients.
- Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times.
- Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries.
- Performed deep-cleaning tasks on a regular basis to maintain high standards of cleanliness throughout the shelter.
- Received positive feedback from clients for exceptional attention to detail in maintaining clean and well-organized a clean and well-organized environment.
- Maintained accurate records of daily tasks completed.
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness.
Triage Specialist
Autauga Medical Clinic
Autaugaville, AL
08.2025 - 07.2026
- Facilitated patient triage, ensuring accurate prioritization of care based on medical needs.
- Obtained and documented vital signs, current chief complaints, medical history, and allergies.
- Obtained and documented patient information accurately in the electronic health record (EHR) for provider review.
- Maintained HIPAA compliance while delivering compassionate, patient-centered care.
- Triaged patients from newborns through geriatrics, as well as patients residing in group homes, communicating with caregivers to obtain current health concerns.
- Scheduled appointments for patients not requiring emergency services but needing examination from their provider.
- Performed additional clinic and non-triage duties such as scanned, indexed and uploaded patient records, updates, referrals, lab results, imaging reports, and outside medical records into the electronic health record (EHR) ensuring accurate placement within patient charts.
- Managed patient records using electronic health record (EHR) systems for accurate documentation.
- Supported clinical staff by preparing examination rooms and ensuring availability of necessary supplies.
- Monitored vital signs and reported findings to assist in patient assessments and care decisions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared exam rooms for pap smear visits by setting up sterile instruments, supplies and specimen collection materials.
Private Housekeeper
PERSONAL HOUSEKEEPER
05.2020 - 07.2020
- Disinfect surfaces on a routine basis, such as counters and floors.
- Deep clean as requested to include, baseboards, walls, ceiling fans, blinds, and appliances.
- Organize and restock the pantry.
- Completed various errands, including grocery shopping and deliveries, to support household needs.
- Wash, dry, and fold linens.
- Sanitize bathrooms.
- Provide childcare.
Stay at Home Mom
Self
10.2012 - 07.2020
- Organize storage areas, such as closets, family files, closets, and pantry.
- Responsible for coordination of multiple activities and schedules.
- Administer personal and hygiene care assistance for children.
- Monitoring/buying cleaning and household supplies.
- Planning meals, estimating food portions, and purchasing items on an ongoing basis.
- Maintain housekeeping and home management duties while providing supervision and care for children.
Sales Associate-Key Holder
DOLLAR GENERAL
07.2012 - 12.2012
- Provide excellent customer service.
- Organize and clean facility.
- Maintain sales floor appearance.
- Demonstrate good time management skills.
- Operate cash register and manage money accurately.
- Stock shelves utilizing product placement knowledge.
- Check in and out vendors.
- Count money.
- Count inventory.
Education
High School Diploma -
WETUMPKA HIGH SCHOOL
Wetumpka, AL05-2011
Skills
- Residential Cleaning
- Commercial Sanitation
- Inventory Control
- Purchasing
- Organizational management
- Time prioritization
- Multitasking
- Effective communication
- Client Support
- Customer service
- Hospitality
- Financial management
- Vital signs monitoring
- HIPAA compliance
- Verbal communication
- Appointment scheduling
- Compassionate
- Data entry
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Dependable and responsible
- Electronic health records
Certification
- Food Handler Certification
- Driver's License
Timeline
Triage Specialist
Autauga Medical Clinic
08.2025 - 07.2026
Housekeeper
FAMILY SUNSHINE CENTER
07.2020 - 08.2025
Private Housekeeper
PERSONAL HOUSEKEEPER
05.2020 - 07.2020
Stay at Home Mom
Self
10.2012 - 07.2020
Sales Associate-Key Holder
DOLLAR GENERAL
07.2012 - 12.2012
High School Diploma -
WETUMPKA HIGH SCHOOL