Stephanie M Smith
Laurel,MD
Summary
Program Coordinator passionate about facilitating exceptional student experiences in higher education. Known for great attention to detail and strong interpersonal communication skills. Excels at multitasking and liaising with various departments. Knowledgeable and practiced in course and room scheduling, teaching assignments, and proofreading. Experienced in providing detailed documentation, reporting and data tracking. Independently solves problems and keeps teams on task to handle diverse university and departmental requirements.
Overview
36
36
years of professional experience
Work History
Program Coordinator, Department of Mathematics
University Of Maryland
College Park, MD
01.2004 - 11.2016
- Prepared complex room assignments for final exams to accommodate more than 30,000+ undergraduate students.
- Prepared course scheduling information in SIS to be submitted in UMD "Schedule of Classes".
- Processed teaching assistant course assignments.
- Prepared certificates for various student awards.
- Communicated daily with other department administrators regarding course scheduling, appointments and textbook orders.
- Approved textbook orders prepared by supervised office staff.
- Maintained efficient filing systems of student records and confidential materials, i.e. exams and student grades.
- Worked closely with Undergraduate Chair and advisors to make sure office ran smoothly and deadline were met.
- Supervised 4 staff and 2 student workers.
- Prepared staff evaluations and gave positive feedback or recommendations.
Admin. Coordinator, Department of Mathematics
University Of Maryland
College Park, MD
05.1997 - 12.2003
- Provided administrative support to Director of Business Affairs, faculty and staff.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Assisted in preparation of proposals to be submitted to government agencies, i.e., NSF, NSA, NIH ARM/AIR FORCE.
- Prepared EXCEL spreadsheets for approved grants to monitor distributions of funds.
- Processed and managed domestic and foreign travel for faculty.
- Greeted visitors, providing friendly, and knowledgeable assistance.
- Produced accurate internal and external letters and emails.
- Responded to inquiries from callers seeking information.
Tech. Typing Supervisor, Department of Mathematics
University Of Maryland
College Park, MD
04.1989 - 05.1997
- Interviewed and hired new employees for typing positions.
- Typed scientific manuscripts, textbooks and exams.
- Edited and proofread typed material by supervised staff.
- Proofed editorial articles in American Mathematical Science Journal.
- Prioritized typing workload according to size and deadlines.
- Evaluated employee performance making recommendations as needed.
Secretary III, Department of Physics
University Of Maryland
College Park, MD
03.1981 - 05.1989
- Typed department monthly newsletter.
- Created and updated physical records to maintain current, accurate and compliant documentation.
- Answered multi-line phone system and greeted callers enthusiastically.
- Provided clerical support to administrators by copying, faxing and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Prepared bulletin and mailed announcements for in-house seminars.
- Made hotel reservations and/or located housing for short-term and long-term visitors.
Education
High School Diploma -
James Hillhouse High School
New Haven, CT06.1972
Skills
- Critical Thinking and Problem Solving
- Written and Verbal Communication
- Ability to Multi-task and Set Priorities
- Proficient in SIS and ARES
- MS Office and EXCEL
- Complex Room Scheduling
Timeline
Program Coordinator, Department of Mathematics
University Of Maryland
01.2004 - 11.2016
Admin. Coordinator, Department of Mathematics
University Of Maryland
05.1997 - 12.2003
Tech. Typing Supervisor, Department of Mathematics
University Of Maryland
04.1989 - 05.1997
Secretary III, Department of Physics
University Of Maryland
03.1981 - 05.1989
High School Diploma -
James Hillhouse High School