Stephanie MacCallum
Olathe
Summary
Dynamic and detail-oriented professional with a strong background in customer service and hospitality.
Proven ability to enhance client satisfaction through exceptional communication and teamwork. Skilled in organizing tasks efficiently and maintaining a safe environment, ensuring high-quality service delivery tailored to individual needs.
Overview
16
16
years of professional experience
Work History
House Cleaner
McCoy Household
12.2024 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Washed and put away kitchen dishes, utensils and glassware.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Deep cleaned the refrigerator and organized products
- Reorganized of Master Bedroom Closet for the homeowner
- Deep cleaning of walk-in shower
- Reorganization of Master bathroom
Family Babysitter
Mandi Willis
08.2023 - 02.2025
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Led indoor and outdoor activities to entertain and occupy children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Utilized time-management skills to balance childcare responsibilities alongside light housekeeping duties as needed.
- Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
- Supported child development milestones by implementing age-appropriate learning activities.
- Fostered creativity through arts and crafts projects, encouraging self-expression among the children.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Reassured children when upset providing emotional support and stability.
- Administered medications by following strict instructions from parents.
- Monitored children's play activities to verify safety.
- Taught children basic life skills, manners and personal hygiene.
- Assisted with light housekeeping duties as well as running errands.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Transported children to and from activities using personal or family vehicle.
Homeschool Teacher
Myself
08.2020 - 05.2021
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Adapted teaching methods and lesson plans to changing student needs.
- Implemented hands-on activities and experiential learning opportunities for improved understanding of complex concepts.
- Encouraged intellectual curiosity by incorporating stimulating topics outside traditional subject matter into lesson plans.
- Fostered a positive learning environment, promoting open communication and active participation among students.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
- Implemented digital learning platform, enriching homeschooling experience with variety of educational resources.
- Fostered love for literature with introduction of diverse book selections tailored to students' interests.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Created lessons and online testing materials to facilitate remote learning.
Residential Realtor
Char MacCallum Real Estate Group
04.2009 - 08.2020
- Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
- Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
- Built credibility within the local real estate community through consistent professionalism and ethical practices when working alongside fellow agents.
- Increased home sales through persuasion, negotiation, and closing prowess.
- Advised and informed prospective clients on current market activities and conditions.
- Assisted first-time homebuyers in navigating the complexities of the purchasing process, resulting in a smooth transaction experience.
- Negotiated favorable contract terms for clients, resulting in successful transactions and positive outcomes for both buyers and sellers.
- Conducted thorough market analysis to determine accurate property values and recommended appropriate listing prices for sellers.
- Provided personalized guidance during property negotiations, ensuring optimal results for clients involved in bidding wars or competitive situations.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Stayed informed on current real estate trends by attending industry events, workshops, and professional development courses regularly.
- Compared recently sold area properties to determine competitive market prices.
- Arranged for inspections and surveys of sold properties.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Collaborated with other real estate professionals to share resources, information on listings, and potential buyer leads.
- Maintained social media accounts to promote properties and interact with potential clients.
- Organized open houses and private showings to effectively market listed properties for sale.
- Showed properties to potential buyers and other brokers at open houses and by appointment.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed new business and managed new and existing clients.
Education
High School Diploma -
Olathe East High School
Olathe, KS05-2001
Skills
- Teamwork
- Restocking supplies
- Customer service-focused
- Excellent oral and written communication
- Customer-oriented
- Hospitality background
- Guest relations
- Multitasking and organization
- Detail-oriented
Timeline
House Cleaner
McCoy Household
12.2024 - Current
Family Babysitter
Mandi Willis
08.2023 - 02.2025
Homeschool Teacher
Myself
08.2020 - 05.2021
Residential Realtor
Char MacCallum Real Estate Group
04.2009 - 08.2020
High School Diploma -
Olathe East High School
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