Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Magill

Receptionist, Customer Service Representative
Spokane Valley,WA

Summary

Keeping a GPA of 3.8 and higher while attending Huntington Beach High School and maintaining the Captain of Varsity Cheer position for four years, I take great lead responsibility and accomplish my goals and tasks in a timely efficient manner. I am a qualified and professional Sales Associate and Customer Service Representative, with over 4 years of experience in Customer Relations and great social workplace experience. I find myself working best when I am helping others and team building with an eye for detail.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Wellness Membership Advisor/ Receptionist

Elements Massage
Spokane Valley, Washington
03.2022 - Current
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Offered expertise on employee and business development plans to enhance implementation and routine oversight.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Devised workaround solutions for tech-related issues.
  • Handled over 100 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.

DBO of Men's Style Department

Target
Garden Grove, CA
08.2021 - 01.2022
  • Worked varied hours to meet seasonal and business needs.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Answered incoming telephone calls and processed incoming and outgoing mail to support office staff.
  • Worked with vendors to resolve equipment failures.
  • Coached other team members on selling techniques and customer service tactics to meet daily sales goals.

Style Associate

Macy's
Westminster, CA
10.2020 - 04.2021
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Managed customer relations through communication and helpful interactions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.

Education

High School Diploma -

Huntington Beach High School
Huntington Beach, CA
09.2017 - 06.2021

Skills

Avg 80wpmundefined

Timeline

Wellness Membership Advisor/ Receptionist

Elements Massage
03.2022 - Current

DBO of Men's Style Department

Target
08.2021 - 01.2022

Style Associate

Macy's
10.2020 - 04.2021

High School Diploma -

Huntington Beach High School
09.2017 - 06.2021
Stephanie MagillReceptionist, Customer Service Representative