STEPHANIE MAIERS
Dubuque,IA
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and processes to achieve excellent results and customer satisfaction.
Overview
4
4
years of professional experience
Work History
ICQA Area Manager SC 2
Nordstrom
05.2023 - Current
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed strong working relationships with team members, fostering a positive work environment.
- Scheduled staff to ensure proper coverage for store returns as well as outbound.
- Led weekly quality meetings with operations to collaborate on ways to improve accuracy.
- Skilled at working independently and collaboratively in a team environment.
- Monitored MIP and maintained documentation for month end completion.
Inbound Area Manager SC 1
Nordstrom
06.2022 - 05.2023
- Led a team to achieve company goals and targets consistently, fostering a positive work environment.
- Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Worked effectively in fast-paced environments.
- Worked with other leaders to maintain flow of freight for the building.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment.
ADMINISTRATIVE ASSISTANT 2
Nordstrom
09.2020 - 06.2022
- Modify and maintain cases, keep trouble lines clean
- Enter POW's and check for resolves
- Backlog
- MIP
- Check incoming PO's for potential issues before it's received
- Identify priority orders
Education
High School Diploma -
HEMPSTEAD HIGH SCHOOL
Dubuque, IA01.2007
Skills
- Strong organizational skills
- Strong ability to prioritize
- Strong attention to detail
- Performance Management
Timeline
ICQA Area Manager SC 2
Nordstrom
05.2023 - Current
Inbound Area Manager SC 1
Nordstrom
06.2022 - 05.2023
ADMINISTRATIVE ASSISTANT 2
Nordstrom
09.2020 - 06.2022
High School Diploma -
HEMPSTEAD HIGH SCHOOL
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