Stephanie Makila
Buffalo,NY
Summary
Dynamic and dedicated professional with experience as an Apprentice Hairdresser at Self Employed Services, excelling in client consultations and styling techniques. Proven ability to enhance customer satisfaction through personalized service and strong team collaboration. Committed to maintaining high standards of cleanliness and safety while adapting quickly to new challenges.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Apprentice Hairdresser
Self Employed Services
Buffalo, NY
2019 - Current
- Delivered exceptional customer service by understanding client needs and preferences for hair styling.
- Executed a variety of cutting, coloring, and styling techniques to enhance client satisfaction.
- Maintained cleanliness and organization of tools and workstations to ensure safe working environment.
- Assisted clients with product selection based on individual hair types and desired outcomes.
- Built strong relationships with repeat clients through personalized consultations and follow-up services.
- Stayed updated on industry trends and techniques to provide contemporary styles and treatments.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
- Enhanced overall salon atmosphere by contributing to a positive work environment and fostering strong team dynamics.
- Enabled seamless appointment scheduling using digital tools such as online booking platforms.
Lab Assistant
Great Lakes Dental
Tonawanda, NY
2018 - 05.2020
- Assisted in dental procedures by preparing instruments and materials efficiently.
- Maintained laboratory equipment and ensured compliance with safety standards.
- Conducted routine sterilization processes to uphold infection control protocols.
- Supported inventory management by tracking supplies and ordering necessary materials.
- Collaborated with dentists to prepare patient samples for analysis accurately.
- Logged samples correctly into computerized tracking system.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
Machine Operator
SafeTec
Buffalo, NY
2016 - 2018
- Operated machinery following safety protocols to maintain a secure work environment.
- Assisted in quality control by inspecting products for defects and inconsistencies.
- Learned to set up and calibrate equipment for optimal performance on production line.
- Collaborated with team members to streamline operations and reduce downtime.
- Followed standard operating procedures for safe handling of materials and tools.
- Adapted quickly to new tasks while maintaining focus on productivity goals.
Education
GED - Ged
Buffalo Public School
Buffalo, NYCosmetology Diploma - Beauty
Buffalo School of Cosmetology
Buffalo, NY05.2023
High School Diploma - Secondary Education
St Augustine Mlolongo
Nairobi Kenya12.2013
High School Diploma - High School Study
MIRICHU HIGH
Nairobi Kenya05.2011
Skills
- Styling techniques
- Client consultations
- Customer service excellence
- Team collaboration
- Time management skills
- Problem resolution
- Punctuality
Certification
Data entry
Translation
Languages
French
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Apprentice Hairdresser
Self Employed Services
2019 - Current
Lab Assistant
Great Lakes Dental
2018 - 05.2020
Machine Operator
SafeTec
2016 - 2018
GED - Ged
Buffalo Public School
Cosmetology Diploma - Beauty
Buffalo School of Cosmetology
High School Diploma - Secondary Education
St Augustine Mlolongo
High School Diploma - High School Study
MIRICHU HIGH