Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Mangiacapre

Staten Island

Summary

Accomplished pharmacist with a proven track record at CVS Pharmacy, adept in coaching and strategic thinking. Excelled in developing high-performing teams, enhancing customer service, and ensuring regulatory compliance. Demonstrated expertise in immunizations and significantly improving patient access to care. Renowned for mentoring future leaders and influencing positive outcomes in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Emerging Leader

CVS Pharmacy
05.2023 - Current


  • Set clear objectives and held teams accountable to high-performance expectations.
  • Created compelling development plans and career opportunities for direct reports and high potential leaders.

Retail Pharmacy Manager

CVS Pharmacy
09.2022 - Current
  • Developed a strong team through effective recruitment, training, and performance management strategies.
  • Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
  • Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
  • Fostered a positive work environment by addressing staff concerns promptly and fairly.

Staff Pharmacist

CVS Pharmacy
09.2019 - 09.2022
  • Effectively resolved insurance rejections and other billing issues.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
  • Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.

Pharmacy Intern

CVS Pharmacy
06.2015 - 08.2019
  • Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
  • Provided friendly customer service at drop-off and pick-up counters.
  • Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

Education

MBA - Business Administration

Capella University
08-2025

Doctor of Pharmacy -

St. John's University
Jamaica, NY
05-2019

Skills

  • Coaching and mentoring
  • Influencing others
  • Customer focus
  • Strategic thinking

Timeline

Emerging Leader

CVS Pharmacy
05.2023 - Current

Retail Pharmacy Manager

CVS Pharmacy
09.2022 - Current

Staff Pharmacist

CVS Pharmacy
09.2019 - 09.2022

Pharmacy Intern

CVS Pharmacy
06.2015 - 08.2019

MBA - Business Administration

Capella University

Doctor of Pharmacy -

St. John's University
Stephanie Mangiacapre