Stephanie Mares
Rogers,AR
Summary
Dynamic and customer-focused Leasing Professional with extensive experience in managing Class A and B communities. Proven ability to guide prospective residents through the leasing process, administer leases efficiently, and drive occupancy growth. Committed to fostering positive resident relationships while upholding the highest standards of professionalism, compliance, and meticulous attention to detail. Strong advocate for creating welcoming environments that enhance community living experiences.
Overview
3
3
years of professional experience
Work History
Leasing Concierge
Asset Living
04.2025 - Current
- Deliver luxury leasing concierge services, welcoming prospective residents and creating an exceptional first impression.
- Conduct personalized tours of Class A apartment homes, highlighting features and amenities tailored to prospects’ needs.
- Assist residents through the entire leasing process, from inquiry to move-in.
- Partner with the management team to maintain high occupancy and resident satisfaction.
Leasing Consultant
Lindsey Management Co., Inc.
03.2023 - 04.2024
- Assisted prospective tenants with property tours and leasing information.
- Processed applications, background checks, and lease signings.
- Maintained accurate tenant records in property management systems.
- Collaborated with marketing to implement leasing strategies, increasing occupancy rates.
- Assisted with lease agreements, ensuring compliance with company policies and local regulations.
Education
Diploma -
Rogers High School
01.2014
Skills
- Class A Leasing & Tours
- Resident Relations & Retention
- Lease Administration
- Yardi & AppFolio
- Microsoft 365
- Fair Housing Knowledge
- Customer Service Excellence
- Fluent in English & Spanish
- Application processing
- Relationship building
- Strong work ethic
- Highly adaptable
- Effective problem solving
- Telephone etiquette
Additional Experience
- After School Care Assistant | SVdP – Rogers, AR | Aug 2023 – Jan 2024
- General Clerk (Bilingual) | Serco – Rogers, AR | Nov 2020 – Dec 2023
- Data Entry Clerk / Production Ops | BNSF Logistics – Rogers, AR | Aug 2019 – May
- 2021 Retail & Customer Service Roles | Sam’s Club & Walmart | 2015 – 2018
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Leasing Concierge
Asset Living
04.2025 - Current
Leasing Consultant
Lindsey Management Co., Inc.
03.2023 - 04.2024
Diploma -
Rogers High School