Summary
Overview
Work History
Education
Skills
Certification
Organizations
Timeline
Generic
Stephanie Marone

Stephanie Marone

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

56
56
years of professional experience
1
1
Certification

Work History

Bremerton Yacht Club Manager

Bremerton Yacht Club
Bremerton, WA
06.2012 - Current
  • Develop and maintained relationships with customers and suppliers through account development.
  • Raise performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Conduct monthly inventories of Products
  • Record inventory sales into organization's weekly income report.
  • Apply performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Monitor and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
  • Maintain computer and physical filing systems.
  • Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimize organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Establish workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Utilize client and staff feedback to maintain customer partnerships and increase revenue.
  • Oversee fuel sales,set up accounts for credit card payments and use of fuel system,reconcile system monthly
  • Greet members and helped with all questions, selections and purchases.
  • Helped members complete purchases, locate items
  • Use POS system to process sales, returns, online orders and gift card activations.
  • Open and closed store independently and prepared and deposited funds.
  • Log reports, expenses, receipts and sales documents into digital database.
  • prepare food, serves drinks and sell clothing, and vessel supplies.

Commissioner Position #1

North Perry Water District# 13
Bremerton, WA
02.1997 - Current
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Use critical thinking to break down problems, evaluate solutions and make decisions.
  • create policies, set rates and oversee budget
  • Increase customer satisfaction by resolving issues.
  • Complete paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learn new skills and applied to tasks to improve efficiency and productivity.

Work within applicable standards, policies and regulatory guidelines

  • Resolve conflicts and negotiated mutually beneficial agreements between parties.

Office Manager

Bridgeview Marina
Bremerton, WA
03.2002 - 06.2013
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Compared vendor prices and negotiated for optimal savings.
  • Maintained CRM database with customer updates and report generation.

Store Manager

Brownsville Marina
Bremerton, WA
06.1994 - 02.2004
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Education

No Degree - Liberal Arts And General Studies

El Camino College
Torrance, CA

Certified Front/ Back Office Medical Assistant

Southern California Regional Occupational Center
Torrance, CA

Skills

  • Active Listening
  • Organization and Time Management
  • Attention to Detail
  • Teamwork and Collaboration
  • Critical Thinking
  • Good Telephone Etiquette
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • excellent at multitasking
  • Data Entry
  • Planning and Coordination
  • Problem-Solving
  • Interpersonal Communication

Certification

  • Commissioner NPW Position#1 1
  • Advanced Commissioner leadership program
  • Fraud and audit control
  • Open Public Meetings Act
  • Open Public Records Act
  • Cardiac Diagnosis Technician
  • Instructor of Cardiac Diagnosis Technicians
  • Cardiac Interpretation
  • More certification's upon request

Organizations

Washington Association of water and sewer districts

Washington Finance Officers Association

American Water Works Association


Timeline

Bremerton Yacht Club Manager

Bremerton Yacht Club
06.2012 - Current

Office Manager

Bridgeview Marina
03.2002 - 06.2013

Commissioner Position #1

North Perry Water District# 13
02.1997 - Current

Store Manager

Brownsville Marina
06.1994 - 02.2004

No Degree - Liberal Arts And General Studies

El Camino College

Certified Front/ Back Office Medical Assistant

Southern California Regional Occupational Center
Stephanie Marone