Stephanie Martel
Kutztown,PA
Summary
Organized and service-oriented professional with a strong foundation in customer engagement, critical thinking and team collaboration. Demonstrated expertise in time management, client intake, scheduling, and inventory control, with a proven ability to meet performance competencies in a fast paced, client-facing environment. Skilled in computer systems, multitasking, and fostering a positive client experience.
Overview
11
11
years of professional experience
Work History
Licensed Esthetician
Gloss Skin and Nail Center
09.2023 - 10.2024
- Conduct individual client interactions, ensuring quality intake and efficient scheduling.
- Provide one on one detailed esthetic and nail services maintaining sanitary and organized treatment space.
- Manage team schedules, product orders and inventory to meet client and team needs.
- Consistently meet performance standards in customer service and organizational efficiency.
Freelance Make-Up Artist
Stephanie Martel Make-Up Artistry
01.2014 - 10.2024
- Coordinated service schedules for events ensuring attention to detail in planning and logistics.
- Managed inventory, client meetings and service quality, prioritizing a high standard or organization.
Licensed Esthetician
Buff & File Nail Bar
10.2019 - 07.2022
- Provided one on one client nail and skin services, building rapport while maintaining workflow efficiency.
- Collaborated with team members to meet and exceed client expectations.
Benefit Arch Expert
Ulta Beauty
07.2018 - 10.2019
- Provided one on one service to clients with a focus on clear communication and support.
- Achieved customer satisfaction targets through product knowledge and goal-oriented service.
Licensed Esthetician
Elizabeth Grady Salon
01.2017 - 07.2018
- Provided one on one esthetic services to clients including but not limited to facials, waxing, natural nail manicures and pedicures, brow and lash tinting, lash lifting and extensions
- Front desk reception, client intake and scheduling as well as payment collection
Make-Up Artist and Skin Care Consultant
Sephora
11.2015 - 03.2017
- Provided makeup application services to clients, including teaching techniques on product usage
- Showed extensive product knowledge in cosmetics by recommending and selling products based on clients wants and needs
Education
Esthetics Program -
Elizabeth Grady School of Esthetics and Massage Therapy
Medford, MA12.2016
Masters Make-up Artistry Program -
Make-up Designory
New York, NY08.2015
Associate of Arts -
Great Bay Community College
Portsmouth, NH12.2014
Skills
- Customer Service & Interpersonal Communication
- Organizational & Time Management
- Critical Thinking & Problem Solving
- Computer Proficiency
- Team Collaboration
- Sales
Timeline
Licensed Esthetician
Gloss Skin and Nail Center
09.2023 - 10.2024
Licensed Esthetician
Buff & File Nail Bar
10.2019 - 07.2022
Benefit Arch Expert
Ulta Beauty
07.2018 - 10.2019
Licensed Esthetician
Elizabeth Grady Salon
01.2017 - 07.2018
Make-Up Artist and Skin Care Consultant
Sephora
11.2015 - 03.2017
Freelance Make-Up Artist
Stephanie Martel Make-Up Artistry
01.2014 - 10.2024
Masters Make-up Artistry Program -
Make-up Designory
Esthetics Program -
Elizabeth Grady School of Esthetics and Massage Therapy
Associate of Arts -
Great Bay Community College
Similar Profiles
Jessica BrownJessica Brown
Receptionist at Gloss Nail BarReceptionist at Gloss Nail Bar
Tran My An PhamTran My An Pham
Store Front Staff Member at Gloss Nail LoungeStore Front Staff Member at Gloss Nail Lounge
Michele DonnoloMichele Donnolo
Esthetics Co-Teacher at Long Island Nail Skin & Hair InstituteEsthetics Co-Teacher at Long Island Nail Skin & Hair Institute