Stephanie Martin
Magnolia,TX
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
9
9
years of professional experience
Work History
Office Admin and Receptionist
UFCW Local 455
10.2022 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Tracked important information in Software spreadsheets and ran reports or generated graphs using data.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Dental Assistant
Cooper Orthodontics
02.2021 - 10.2022
- Used digital radiography software to capture and analyze dental images for diagnostics.
- Operated sterilization equipment to maintain hygiene and compliance standards.
- Performed fluoride treatments, enhancing patient tooth strength and decay resistance.
- Prepared examination rooms by setting up instruments and materials.
- Utilized intraoral cameras to document patient conditions for treatment planning.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean orthodontics office setting and patient safety.
- Provided chair side assistance during examinations, improving orthodontics efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for orthodontist review.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Collaborated with team to develop treatment plans, ensuring patient needs were met comprehensively.
Teacher/Nanny
Nanny
06.2020 - 02.2021
- Responsible for the care of a 5 & 2 year old
- Teaching Steam-based Pre-K & Kinder curriculum
- Teaching Steam-based Toddler curriculum
- Responsible for Lesson Planning
- Finding creative ways to teach - experiments, arts & crafts, outdoor activities
- Potty Training
- Responsible for cooking, cleaning & ensuring a safe environment for the children
Hostess & To-go
Mahoney's Bar & Grill
01.2019 - 01.2020
- Responsible for greeting and seating costumers
- Responsible for answering phone calls
- Taking all to-go orders
- Handling costumers' requests
- Serving costumers
- Responsible for checking to-go orders before they were sent out for delivery or pick up
Hostess & Expo
Tailgators Pub & Grill
01.2016 - 01.2019
- Responsible for greeting and seating costumers
- Handling costumers' requests
- Serving costumers
- Responsible for making all sauces
- Checking inventory
- Made sure everything was dated - up to date
- Responsible for checking orders before sent out to costumers
Education
Assoc. of Arts -
Northwest Mississippi Community College
05.2017
High School Diploma -
Magnolia High School
Magnolia, TX05.2015
Skills
- MS Office Suite
- Word
- Excel
- PowerPoint
- Outlook
- Mac platform
- PC platform
- Time management
- Organization skills
- Telephone skills
- Data entry
- Verbal and written communication
- Scheduling appointments
- Administrative support
- Multi-line telephone operation
- Tech-Savvy
- Front desk operations
- Call redirection
- Customer service
- Computer proficiency
Timeline
Office Admin and Receptionist
UFCW Local 455
10.2022 - Current
Dental Assistant
Cooper Orthodontics
02.2021 - 10.2022
Teacher/Nanny
Nanny
06.2020 - 02.2021
Hostess & To-go
Mahoney's Bar & Grill
01.2019 - 01.2020
Hostess & Expo
Tailgators Pub & Grill
01.2016 - 01.2019
Assoc. of Arts -
Northwest Mississippi Community College
High School Diploma -
Magnolia High School
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