Summary
Overview
Work History
Education
Skills
References
Timeline
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Cecelia Martin

Leander,TX

Summary

Solid team player with upbeat, positive attitude and proven skill in establishing rapport with people. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships and successful results. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Uhaul Moving And Storage
Leander, TX
01.2024 - Current
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Team Member

Gems Dance Company
Leander, TX
06.2023 - 01.2024
  • Collaborated with team members to maximize productivity and efficiency.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers, captains, and directors
  • Consistently managed time to arrive promptly to all events and practices.

Lieutenant Line Member

Dynasty Dance Team
Leander, TX
06.2022 - 05.2023
  • Maintained a clean work area and adhered to all safety protocols.
  • Greeted dancers upon entering the class and provided them with assistance when needed.
  • Provided feedback on dancers technique, behavior and reported back to dance director.
  • Provided training and guidance to new line members during their onboarding process.
  • Learned new skills to support team and further accommodate dancers needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Prioritized and organized tasks to efficiently accomplish goals.
  • Planned and completed group projects, working smoothly with others.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Collaborated with others to discuss new opportunities.
  • Consistently managed time to arrive promptly to all events and practices

Education

General Studies

Glenn High School
Leander, TX
06-2027

Skills

  • Senior leadership support
  • Microsoft Office expertise
  • Conflict Resolution
  • Active Listening
  • Critical Thinking
  • Prioritization
  • Proofreading
  • Project management abilities
  • Adaptive team player
  • High-energy attitude
  • Multi-Task Management
  • Positive and professional
  • Team Development

References

References available upon request.

Timeline

Customer Service Representative

Uhaul Moving And Storage
01.2024 - Current

Team Member

Gems Dance Company
06.2023 - 01.2024

Lieutenant Line Member

Dynasty Dance Team
06.2022 - 05.2023

General Studies

Glenn High School
Cecelia Martin