Stephanie Martin
Mobile,AL
Summary
Dedicated individual interested in pursuing a position that will allow my interpersonal and customer service skills benefit your company.
Overview
8
8
years of professional experience
Work History
Clerk
USPS
Mobile, AL
03.2021 - Current
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Operated postage meters to weigh, stamp, and process outgoing mail.
- Prepared bulk mailing documents such as Customs Declaration forms.
- Responded to customer inquiries regarding postal services and fees.
- Inspected packages for proper packaging prior to shipment.
- Sorted mail according to post office regulations and customer instructions.
- Scanned packages into tracking systems to ensure accurate tracking of shipments.
Clerk
Spanish Fort Post Office
Spanish Fort, AL
01.2020 - 03.2021
- Operated postage meters to weigh, stamp, and process outgoing mail.
- Provided assistance with setting up PO boxes and forwarding addresses.
- Conducted daily audits of cash drawers to check accuracy of transactions.
- Greeted customers entering the post office lobby area.
- Prepared bulk mailing documents such as Customs Declaration forms.
- Responded to customer inquiries regarding postal services and fees.
Brand Associate
Old Navy
Mobile, AL
01.2018 - 01.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Used product knowledge to suggest items to match client needs.
Cash Clerk
Inchcape Shipping Services
Mobile, AL
02.2016 - 02.2017
- Post Incoming and Outgoing wires
- Organize and File Daily Wires
- Scan Documents
- Use Currency Rate of Exchange
- Answer Calls Using Skype For Business
Education
Associate of Arts - Business Administration
University of Phoenix
Tempe, AZ02-2018
Skills
- Microsoft Word
- Data Entry
- Excellent Communication
- Organization
- Cash Handling
- Works Well In a Fast Paced Environment
- Critical Thinking
Timeline
Clerk
USPS
03.2021 - Current
Clerk
Spanish Fort Post Office
01.2020 - 03.2021
Brand Associate
Old Navy
01.2018 - 01.2020
Cash Clerk
Inchcape Shipping Services
02.2016 - 02.2017
Associate of Arts - Business Administration
University of Phoenix