Stephanie Martin
Inglewood,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Autism Behavior Consultants
09.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Scheduling changes for over 200 field employees
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Medical Front Office Receptionist
Concentra Urgent Care
04.2022 - 09.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
- Helped patients complete necessary medical forms and documentation.
- Demonstrated adaptability by quickly learning new software programs and adapting to changes in office policies or procedures as needed.
Senior Shift Lead
Robeks Juice
09.2018 - 04.2022
- Ensured customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Boosted workplace safety by conducting regular inspections and enforcing compliance with company policies and regulations.
- Oversaw quality control measures to maintain high standards for products and services offered during each shift.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Associate of Arts -
Citrus College
Glendora, CA05.2023
Skills
- Customer Service
- Data Entry
- Time Management
- Microsoft Office Suite
- Customer and client relations
- Critical Thinking
- Bilingual in Spanish
- Strong Problem Solver
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Autism Behavior Consultants
09.2023 - Current
Medical Front Office Receptionist
Concentra Urgent Care
04.2022 - 09.2023
Senior Shift Lead
Robeks Juice
09.2018 - 04.2022
Associate of Arts -
Citrus College
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