Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Martin

Inglewood,CA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Autism Behavior Consultants
09.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Scheduling changes for over 200 field employees
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Medical Front Office Receptionist

Concentra Urgent Care
04.2022 - 09.2023
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility.
  • Helped patients complete necessary medical forms and documentation.
  • Demonstrated adaptability by quickly learning new software programs and adapting to changes in office policies or procedures as needed.

Senior Shift Lead

Robeks Juice
09.2018 - 04.2022
  • Ensured customer satisfaction by addressing inquiries promptly and resolving issues effectively.
  • Boosted workplace safety by conducting regular inspections and enforcing compliance with company policies and regulations.
  • Oversaw quality control measures to maintain high standards for products and services offered during each shift.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

Associate of Arts -

Citrus College
Glendora, CA
05.2023

Skills

  • Customer Service
  • Data Entry
  • Time Management
  • Microsoft Office Suite
  • Customer and client relations
  • Critical Thinking
  • Bilingual in Spanish
  • Strong Problem Solver

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant

Autism Behavior Consultants
09.2023 - Current

Medical Front Office Receptionist

Concentra Urgent Care
04.2022 - 09.2023

Senior Shift Lead

Robeks Juice
09.2018 - 04.2022

Associate of Arts -

Citrus College

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Stephanie Martin