Stephanie Martin
Los Angeles,CA
Summary
Stephanie is an accomplished Senior Sales Professional with 20+ years of experience in selling B2B cloud-based software in highly-competitive markets. Her strongest achievements are in the following areas: - Demonstrated leadership in using a value-driven approach, and hunter's mentality to acquire and manage keystone accounts - Exceptional technical expertise in selling cloud-based B2B software to startups, SMBs, midmarket, and enterprise clients - A deep emphasis on rapport-building, client support, and engagement
Overview
18
18
years of professional experience
Work History
Enterprise Customer Success Manager
HG Insights
09.2021 - Current
Channel Account Manager
Jamf
07.2022 - 01.2024
- Improved online sales conversion rates by Number% while fostering amazing customer experiences.
- Managed online metrics and made recommendations for continued improvement and optimization.
- Conducted team meetings and offered one-one-one guidance to maximize productivity and help employees reach full potential.
- Generated monthly sales reports and shared insights and recommendations to drive sales.
- Analyzed online sales data and developed action plans to improve margin, revenue and processes.
- Replied to information requests through Software CRM to foster seamless customer service experience.
- Leveraged customer database to nurture and grow current sales and identify new business opportunities.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Founder / Partner
Exigo Group
04.2011 - 01.2018
Partner Advisory Council Member
CompTIA
06.2014 - 07.2016
Regional Account Executive
TrendMicro (via MobilArmor Acq.)
08.2008 - 04.2011
National Channel and Direct Sales Executive
Dell (via Everdream acq.)
10.2006 - 08.2008
Education
BA, Business Administration -
Saddleback College
05.2002
Skills
- Data-driven decision-making
- Customer Advocacy
- Performance metrics analysis
- Salesforce proficiency
- Customer training
- Client Needs Assessment
- Strategic Planning
- Proficient in Salesforcecom, RingCentral, Data analytics platforms
Valuesstatement
As a volunteer for animal welfare and humanitarian causes, I believe in the importance of improving the world around us. I hope to be a part of a team with a similar desire to give back.
Timeline
Channel Account Manager
Jamf
07.2022 - 01.2024
Enterprise Customer Success Manager
HG Insights
09.2021 - Current
Partner Advisory Council Member
CompTIA
06.2014 - 07.2016
Founder / Partner
Exigo Group
04.2011 - 01.2018
Regional Account Executive
TrendMicro (via MobilArmor Acq.)
08.2008 - 04.2011
National Channel and Direct Sales Executive
Dell (via Everdream acq.)
10.2006 - 08.2008
BA, Business Administration -
Saddleback College
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