Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Martinez

Stephanie Martinez

Tucson,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

5
5
years of professional experience

Work History

CMS Teller

Loomis Armored
Tucson, AZ
07.2021 - 02.2022
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Stocked supplies for customers and personal teller station.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Handled various accounting transactions.
  • Conducted regular proof work and followed up on chargebacks and deposit corrections.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Processed 25+ deposits per hour

Sales Associate

DILLARD'S
Tucson, AZ
07.2017 - 08.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Encouraged customers to sign up for credit card and enjoy benefits of being card holders
  • Signed up 5+ customers daily

Pharmacy Clerk

EGS Call Center
Tucson, AZ
04.2013 - 09.2015
  • Established and maintained patient profiles, updating organizational database with current information.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Processed 300+ orders

Education

High School Diploma -

Desert View High School
Tucson, AZ
05.2003

Skills

  • Problem Solving
  • Attention to Detail
  • Payment Processing
  • Data Entry
  • Honest and Ethical
  • Task Prioritization
  • Cash Handling
  • Time Management

Timeline

CMS Teller

Loomis Armored
07.2021 - 02.2022

Sales Associate

DILLARD'S
07.2017 - 08.2019

Pharmacy Clerk

EGS Call Center
04.2013 - 09.2015

High School Diploma -

Desert View High School

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Stephanie Martinez